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framework 3.5 update problems RRS feed

  • General discussion

  • I am getting ane error installing this:

    Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86

    all I get is a failure message and not WHY.

    Running on XP sp3
    • Changed type YiChun Chen Friday, August 14, 2009 6:33 AM Do not follow up
    Monday, August 10, 2009 5:32 AM

All replies

  • Hi Ijusth,

    Some clarification:
    What's the exact error message?

    .NET Framework 3.5 Family Update (KB951847) installs a set of known application compatibility issues with Microsoft .NET Framework 3.5 Service Pack 1. So let's begin with .NET Framework 3.5 Service Pack 1.

    You can try the following steps for troubleshooting:

    Step 1:
    Use Verification Tool to verify .NET Framework 3.5. If it fails, please try the cleanup tool found at http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx to remove it.

    Step 2:
    Download and install .NET Framework 3.5 Service Pack 1 (Full Package).

    If you have any issue during the installation, could you please try to use collect tool to collect the log files of .NET Framework 3.5 SP1 from your "%temp%" folder?
    http://blogs.msdn.com/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx

    You can upload your log files to SkyDrive and post the link back here.

    Steps:
    - Try to clean your "%temp%" folder
    - Install .NET Framework 3.5 SP1
    - Collect the logs from "%temp%" folder

    Step 3:
    Run the Windows Update program (control panel > Security > check for updates)
    or
    Download and install Microsoft .NET Framework 3.5 Family Update for Windows XP x86, and Windows Server 2003 x86
    (After manually installing the .NET Framework 3.5 SP1 package, you should immediately install the update Microsoft .NET Framework 3.5 Family Update to address a set of known application compatibility issues.)

    Hope this helps. If it doesn't work, please feel free to let me know.

    Thanks
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.
    Tuesday, August 11, 2009 8:07 AM
  • Hi Ijusth,

    We are changing the issue type to “Comment” because you have not followed up with the necessary information. If you have more time to look at the issue and provide more information, please feel free to change the issue type back to “Question” by editing your initial post and changing the radio button at the top of the post editor window. If the issue is resolved, we will appreciate it if you can share the solution so that the answer can be found and used by other community members having similar questions.

    Thank you!
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.
    Friday, August 14, 2009 6:33 AM