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Can't install VCredist 2015 on Windows 7 RRS feed

  • Question

  • Hi.

    I've downloaded the VCredist for x64 from this MSDN Link. However it fails error 0x80240017. I've copied the log below. Any idea what the issue might be ?

    [2AF0:1AA8][2015-09-24T21:24:21]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7601: Service Pack 1), path: I:\UserData\Bob\Downloads\vc_redist.x64.exe, cmdline: '-burn.unelevated BurnPipe.{AB96C27E-46D5-4904-A495-00EF14964E06} {F555AE09-E236-4A96-AD3E-8D1922D0CC5E} 7584'
    [2AF0:1AA8][2015-09-24T21:24:22]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\user\AppData\Local\Temp\dd_vcredist_amd64_20150924212422.log'
    [2AF0:1AA8][2015-09-24T21:24:22]i000: Setting string variable 'WixBundleOriginalSource' to value 'I:\UserData\Bob\Downloads\vc_redist.x64.exe'
    [2AF0:1AA8][2015-09-24T21:24:22]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'I:\UserData\Bob\Downloads\'
    [2AF0:1AA8][2015-09-24T21:24:22]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026'
    [2AF0:1AA8][2015-09-24T21:24:22]i100: Detect begin, 10 packages
    [2AF0:1AA8][2015-09-24T21:24:22]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
    [2AF0:1AA8][2015-09-24T21:24:22]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
    [2AF0:1AA8][2015-09-24T21:24:22]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
    [2AF0:1AA8][2015-09-24T21:24:22]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:22]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:22]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:22]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:22]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:22]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:22]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:22]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:22]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: None
    [2AF0:1AA8][2015-09-24T21:24:22]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: None
    [2AF0:1AA8][2015-09-24T21:24:22]i101: Detected package: Windows81_x86, state: Absent, cached: None
    [2AF0:1AA8][2015-09-24T21:24:22]i101: Detected package: Windows81_x64, state: Absent, cached: None
    [2AF0:1AA8][2015-09-24T21:24:22]i101: Detected package: Windows8_x86, state: Absent, cached: None
    [2AF0:1AA8][2015-09-24T21:24:22]i101: Detected package: Windows8_x64, state: Absent, cached: None
    [2AF0:1AA8][2015-09-24T21:24:22]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
    [2AF0:1AA8][2015-09-24T21:24:22]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
    [2AF0:1AA8][2015-09-24T21:24:22]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
    [2AF0:1AA8][2015-09-24T21:24:22]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
    [2AF0:1AA8][2015-09-24T21:24:22]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
    [2AF0:1AA8][2015-09-24T21:24:22]i199: Detect complete, result: 0x0
    [2AF0:1AA8][2015-09-24T21:24:24]i200: Plan begin, 10 packages, action: Install
    [2AF0:1AA8][2015-09-24T21:24:24]i052: Condition '(VersionNT64)' evaluates to true.
    [2AF0:1AA8][2015-09-24T21:24:24]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\user\AppData\Local\Temp\dd_vcredist_amd64_20150924212422_000_vcRuntimeMinimum_x64_rollback.log'
    [2AF0:1AA8][2015-09-24T21:24:24]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\user\AppData\Local\Temp\dd_vcredist_amd64_20150924212422_000_vcRuntimeMinimum_x64.log'
    [2AF0:1AA8][2015-09-24T21:24:24]i052: Condition '(VersionNT64)' evaluates to true.
    [2AF0:1AA8][2015-09-24T21:24:24]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\user\AppData\Local\Temp\dd_vcredist_amd64_20150924212422_001_vcRuntimeAdditional_x64_rollback.log'
    [2AF0:1AA8][2015-09-24T21:24:24]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\user\AppData\Local\Temp\dd_vcredist_amd64_20150924212422_001_vcRuntimeAdditional_x64.log'
    [2AF0:1AA8][2015-09-24T21:24:24]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:24]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
    [2AF0:1AA8][2015-09-24T21:24:24]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:24]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
    [2AF0:1AA8][2015-09-24T21:24:24]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:24]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
    [2AF0:1AA8][2015-09-24T21:24:24]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:24]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
    [2AF0:1AA8][2015-09-24T21:24:24]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:24]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
    [2AF0:1AA8][2015-09-24T21:24:24]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to true.
    [2AF0:1AA8][2015-09-24T21:24:24]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
    [2AF0:1AA8][2015-09-24T21:24:24]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:24]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
    [2AF0:1AA8][2015-09-24T21:24:24]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
    [2AF0:1AA8][2015-09-24T21:24:24]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
    [2AF0:1AA8][2015-09-24T21:24:24]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [2AF0:1AA8][2015-09-24T21:24:24]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [2AF0:1AA8][2015-09-24T21:24:24]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2AF0:1AA8][2015-09-24T21:24:24]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2AF0:1AA8][2015-09-24T21:24:24]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2AF0:1AA8][2015-09-24T21:24:24]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2AF0:1AA8][2015-09-24T21:24:24]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2AF0:1AA8][2015-09-24T21:24:24]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
    [2AF0:1AA8][2015-09-24T21:24:24]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2AF0:1AA8][2015-09-24T21:24:24]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2AF0:1AA8][2015-09-24T21:24:24]i299: Plan complete, result: 0x0
    [2AF0:1AA8][2015-09-24T21:24:24]i300: Apply begin
    [1DA0:1E04][2015-09-24T21:24:29]i360: Creating a system restore point.
    [1DA0:1E04][2015-09-24T21:25:29]i361: Created a system restore point.
    [1DA0:1E04][2015-09-24T21:25:29]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, options: 0x7, disable resume: No
    [1DA0:1E04][2015-09-24T21:25:29]i000: Caching bundle from: 'C:\Users\user\AppData\Local\Temp\{e46eca4f-393b-40df-9f49-076faf788d83}\.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache\{e46eca4f-393b-40df-9f49-076faf788d83}\VC_redist.x64.exe'
    [1DA0:1E04][2015-09-24T21:25:29]i320: Registering bundle dependency provider: {e46eca4f-393b-40df-9f49-076faf788d83}, version: 14.0.23026.0
    [1DA0:1E04][2015-09-24T21:25:29]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: Active, restart initiated: No, disable resume: No
    [1DA0:250C][2015-09-24T21:25:31]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64.
    [1DA0:250C][2015-09-24T21:25:31]i305: Verified acquired payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64, moving to: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
    [1DA0:250C][2015-09-24T21:25:31]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503.
    [1DA0:250C][2015-09-24T21:25:31]i305: Verified acquired payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503, moving to: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\cab1.cab.
    [1DA0:250C][2015-09-24T21:25:31]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64.
    [1DA0:250C][2015-09-24T21:25:31]i305: Verified acquired payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64, moving to: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
    [1DA0:250C][2015-09-24T21:25:31]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92.
    [1DA0:250C][2015-09-24T21:25:31]i305: Verified acquired payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92, moving to: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\cab1.cab.
    [1DA0:250C][2015-09-24T21:25:31]i304: Verified existing payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64.
    [1DA0:250C][2015-09-24T21:25:31]i305: Verified acquired payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64, moving to: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu.
    [1DA0:1E04][2015-09-24T21:25:31]i301: Applying execute package: vcRuntimeMinimum_x64, action: Install, path: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [2AF0:1AA8][2015-09-24T21:25:49]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x0, restart: None
    [1DA0:1E04][2015-09-24T21:25:49]i325: Registering dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14, package: vcRuntimeMinimum_x64
    [1DA0:1E04][2015-09-24T21:25:49]i301: Applying execute package: vcRuntimeAdditional_x64, action: Install, path: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [2AF0:1AA8][2015-09-24T21:26:11]i319: Applied execute package: vcRuntimeAdditional_x64, result: 0x0, restart: None
    [1DA0:1E04][2015-09-24T21:26:11]i325: Registering dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64,v14, package: vcRuntimeAdditional_x64
    [1DA0:1E04][2015-09-24T21:26:11]i301: Applying execute package: Windows7_MSU_x64, action: Install, path: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu" /quiet /norestart'
    [1DA0:1E04][2015-09-24T21:26:36]e000: Error 0x80240017: Failed to execute MSU package.
    [2AF0:1AA8][2015-09-24T21:26:36]e000: Error 0x80240017: Failed to configure per-machine MSU package.
    [2AF0:1AA8][2015-09-24T21:26:36]i319: Applied execute package: Windows7_MSU_x64, result: 0x80240017, restart: None
    [2AF0:1AA8][2015-09-24T21:26:36]e000: Error 0x80240017: Failed to execute MSU package.
    [1DA0:1E04][2015-09-24T21:26:36]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: ARP, restart: None, disable resume: No
    [1DA0:1E04][2015-09-24T21:26:36]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: ARP, restart initiated: No, disable resume: No
    [2AF0:1AA8][2015-09-24T21:26:36]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart:  No


    Thursday, September 24, 2015 7:33 PM

Answers

  • Hi Theseus21,

    Thank you for posting in MSDN forum.

    This issue might occur due to corrupt Windows Update components.

    You can follow the following to further troubleshoot the issue:

    (1) Refer to the link and run the Windows update troubleshooter:

    Refer to the section “Windows 8 or Windows 7

    http://support.microsoft.com/kb/2714434/en-us  

    Note: After you run the troubleshooter, make sure that you restart the computer by using hard reset using the power button and not using the shutdown option under power icon on the charms bar.

    (2) Let’s reset Windows Update components further troubleshooting.

    Refer to the link to reset Windows Update components and check if it resolves the issue. Refer to the section “Windows 8.1, Windows 8 and Windows 7

    If the troubleshooter does not work, refer to the section “Manually reset Windows Update components” to reset Windows Update components manually from the link;

    http://support.microsoft.com/kb/971058/en-us   

    Note: you can refer to the following steps to back the registry files on the computer:

    • Press Windows and R key to open the run box.
    • Type ‘regedit’ and press Enter from the keyboard.
    • Open the file option on the menu bar.
    • Click on Export and save the file with a name on the desktop

    If none of the above helps, >> C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu

    Try to install this Windows6.1-KB2999226-x64.msu package manually to see if it helps.

    Best Regards,


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    • Proposed as answer by Jiayi Li Wednesday, October 7, 2015 1:35 AM
    • Marked as answer by Jiayi Li Thursday, October 8, 2015 2:34 AM
    Friday, September 25, 2015 6:52 AM