Faulting module name: combase.dll

Question

Hi!

This is my first time asking a question so I hope I'm doing it right.

I recently got an error with an app (for windows 8) i've been building. I haven't gotten this error on my laptop/working pc just on a tablet. I've tried to find answers via Google but with no luck and I hope someone here knows anything or can lead me in right direction. The original error is in swedish but it is something like this: Application Error with code 1000

Faulting application name: MyApp.exe, version: 1.0.0.0, time stamp: 0x538ebab8

Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53086d7c

Exception code: 0xc000027b

Fault offset: 0x000fb152

Faulting process id: 0x1bd8

Faulting application start time: 0x01cf7fc673eb670e

Faulting application path: C:\Program Files\WindowsApps\MyApp _1.2.0.33_neutral__0sqvsdcp5shxy\ MyApp.exe

Faulting module path: C:\WINDOWS\SYSTEM32\combase.dll

Report Id: 3c5c953e-ebbe-11e3-9717-f4b7e2174c2a

Faulting package full name: MyApp _1.2.0.33_neutral__0sqvsdcp5shxy

Faulting package-relative application ID: App

Any ideas?

Answer 1

That's not exactly where the problem is.  Please save a dump and let us know where to access it.

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Matt Small - Microsoft Escalation Engineer - Forum Moderator
If my reply answers your question, please mark this post as answered.

NOTE: If I ask for code, please provide something that I can drop directly into a project and run (including XAML), or an actual application project. I'm trying to help a lot of people, so I don't have time to figure out weird snippets with undefined objects and unknown namespaces.

Answer 2

Hi, thanks for the fast reply. I might have solved the problem since the app haven't crashed after a fresh installation.

If it happens again i'll send you a report.

Answer 3

I recently found out that problem still occur. This time I've saved dumpfiles. May I continue on this thread? If yes, where do I email the location to the dump files?

Answer 4

Put it on OneDrive, paste the link here, and I'll take a look.
You may also be interested in this blog post:

http://blogs.msdn.com/b/wsdevsol/archive/2014/06/26/automating-analysis-of-windows-store-crash-reports.aspx

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Matt Small - Microsoft Escalation Engineer - Forum Moderator
If my reply answers your question, please mark this post as answered.

NOTE: If I ask for code, please provide something that I can drop directly into a project and run (including XAML), or an actual application project. I'm trying to help a lot of people, so I don't have time to figure out weird snippets with undefined objects and unknown namespaces.