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SharePoint & O365 - Outlook sync failed? RRS feed

  • Question

  • Hello,

    i´ve got an error while trying to sync a sharepoint 2013 task list with outlook 2016 (O365 with exchange online). The work management service got a timeout and no sync is possible.

    If i try the same sync with a sharepoint 2016 task list, theres no problem and sync is running successfully.

    Even the sync button in the ribbon menu has a different description in both versions (sp2013/sp2016).

    Someone faces the same problem and got a solution for this?

    Best regards

    Tobias

    Tuesday, June 14, 2016 6:41 AM

All replies

  • Hi Tobias,

    Before going further, we’d better confirm the current issue first.

    1. Please provide more detail about error message. It would be better if you can also provide the screenshot about it.

    2. When the sync fails, please check the logs to get more specific error message about this issue.

    3. Do a Fiddler trace to see what is happening when syncing.

    Best Regards,

    Linda Zhang


    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, June 15, 2016 8:46 AM
    Moderator