[Azure - IoT Hub] Application getting disconnected frequently from IoT Hub... RRS feed

  • Question

    1. We have created an IoT Hub using Free Tier.
    2. We have written applications in both NodeJS (Web Application) & Java (Desktop Application) to subscribe to IoT hub for receiving messages from IoT devices.
    3. Our applications successfully receives messages and works well for sometime 1-2 hours and after that they are getting disconnected from IoT Hub and we are not able to receive any messages. After restarting the application it works again for few hours.
    4. IoT devices always keep sending the data to IoT Hub and there is no Internet connection problem.
    5. We are not exceeding the free tier message limit 8K.
    Friday, November 17, 2017 2:16 AM

All replies

  • Hi, Krishnam

       Could you let me know what sdk and which version did you use ?And could you display some log information about it if you had?

    Best Regards,


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    Monday, November 20, 2017 5:33 AM
  • i have the same problem usig devkit sample. have you found any solution?
    Sunday, December 24, 2017 3:51 PM