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Where is the Streetside Icon RRS feed

  • Question

  • The Streetside Icon seems to be gone.   Even in Los Angeles it does not appear in Bing in either IE or Chrome.  Does anyone know how or what it takes to get this to appear on Bing Maps?
    Monday, December 1, 2014 7:53 AM

Answers

  • I can't reproduce this. It seems to work fine on all the browsers I've tested. I'm assuming you are using the consumer site http://bing.com/maps


    http://rbrundritt.wordpress.com

    Monday, December 1, 2014 9:57 AM
  • Ok, it should be showing up to the right of the traffic button. There are a couple of possible reasons why it won't show:

    • You don't have Silverlight installed or are using a device that does not support Silverlight. Currently the Streetside functionality on the consumer site requires the use of Silverlight.
    • The region settings you have for Bing are in an area where we don't have Streetside enabled. Try clicking on the gear in the top right corner of the page, and then under the location section click country/region and select United States.

    http://rbrundritt.wordpress.com

    Wednesday, December 3, 2014 11:29 AM

All replies

  • I can't reproduce this. It seems to work fine on all the browsers I've tested. I'm assuming you are using the consumer site http://bing.com/maps


    http://rbrundritt.wordpress.com

    Monday, December 1, 2014 9:57 AM
  • Hi Ricky

    In case I'm missing the blindingly obvious, this is a screen print of what I see.  Where should I be seeing the StrretSide icon?

    Bing Help does not provide info on this topic - it should.

    Wednesday, December 3, 2014 10:44 AM
  • Ok, it should be showing up to the right of the traffic button. There are a couple of possible reasons why it won't show:

    • You don't have Silverlight installed or are using a device that does not support Silverlight. Currently the Streetside functionality on the consumer site requires the use of Silverlight.
    • The region settings you have for Bing are in an area where we don't have Streetside enabled. Try clicking on the gear in the top right corner of the page, and then under the location section click country/region and select United States.

    http://rbrundritt.wordpress.com

    Wednesday, December 3, 2014 11:29 AM
  • Hi Ricky

    It was the second option.  Now by any measure this is pretty hopeless.  Does this mean that by default that if someone is in Australia they cannot use Streetside to see something in New York?

    Even communist China's 'Baidu' mapping system allows anyone to look at their version of streetside, not to mention the elephant in the room, GoogleMaps Streetview.

    As mentioned, I googled a lot, and searched the Bing help system for instructions to see where the StreetSide icon should be, but gave up in the end.  This really should be easy to find.  Anyway, all working now, and thanks for you quick response.

    Regards

    John

    Wednesday, December 3, 2014 12:11 PM
  • The reason for this is that it would suck if you are in Australia and you see that button but nothing shows up. Not showing that button in regions where Streetside is not available prevents a lot of unhappy feedback.

    http://rbrundritt.wordpress.com

    Wednesday, December 3, 2014 2:49 PM
  • Hi Ricky
    I understand that as a concept, but it is firstly a patriarchal concept, that users can only be informed of Streetside's non-coverage by taking it away from them, but primarily it is a failure as a concept because it assumes its users only ever want to look at their home town.  This is demonstrably untrue, and I really wonder, being a programmer myself, whether this idea was passed by anyone other than a bunch of other programmers?  

    If it only did this in the areas where no Streetside data exists, then just maybe it passes as an idea, but it doesn't.  If your country setting is not set to the destination country, then zippo, no icon, regardless of what other country you browse to.

    I'm not in the least having a go at you, but really wondering what the thought processes were  that lead to this very parochial idea to make it to the public view.

    regards

    John


    Thursday, December 4, 2014 12:43 AM
  • There was a lot of research and data such as user testing behind this decision.

    http://rbrundritt.wordpress.com

    Thursday, December 4, 2014 10:52 AM
  • Hi Ricky

    I have no doubt there was, but just shows how flawed such research can be when someone outside of the country where Streetside exists can't see it.  Doesn't get more basic than that.

    I was involved in the Symantec BackupExec2014 beta testing, which resulted from the absolute debacle of BackupExec2012, which left Symantec realing from all the horrendous criticism from IT professionals around the world.  BackupExec2012 had a lot of user testing, and they learnt the hard way that they got the answers they were seeking, and they were wrong.   In my 25 years in IT I had never seen such an avalanche of criticism of a basic backup utility used by businesses around the world, and Symantec thoroughly believed they had got it right.   They even flew at their cost customers from Australia for crisis meetings in Florida on what it would take to rectify it.

    They learnt, and BackupExec2014 is a success, but it just goes to show that user testing can be frought if not done right.

    regards

    John

    Thursday, December 4, 2014 10:28 PM
  • It can't be that flawed when this is the first time anyone complained about this in the 3+ years that streetside has been released. That said, this isn't really an issue at the moment as we have a big change coming soon.


    http://rbrundritt.wordpress.com

    Friday, December 5, 2014 9:09 AM