Crystal Report displayed in VS2013 but not in Internet Explorer 11

Question

User-91791658 posted

I am using VS2013 Professional and Crystal Report version 13 on Windows 10.

When start debugging a aspx app with VS development server and Internet Explorer 11,  after clicking a link button,  the crystal report displayed fine.

But when I run the same aspx app outside VS2013 using IE11 with IIS v10,  the crystal report is not displayed after clicking the link button. 

I think the aspx app hanged in the production server or When I clicked another button control, no app visual response was seen in IE11 . 

What could have caused this problem ?

Answer 1

User632428103 posted

Hello jchoong,

in the past i have worked with crystal report but not with this version ..

But on internet, i've found perhpas a solution :

https://social.technet.microsoft.com/Forums/ie/en-US/1da0a049-8514-4274-a70f-1cf2f127c4bf/crystal-report-viewer-do-not-show-in-internet-explorer-11?forum=ieitprocurrentver

hope this help

Answer 2

User-2057865890 posted

Hi JChoong,

You could try the following steps.

1. Open Internet Explorer
2. From the Tools menu, select Internet Options
3. From the new pop-up window, select the Security tab
4. Make sure that you highlight Internet
5. Click on the Custom level button
6. The Security Settings menu will now come into view
7. Scroll down the settings until you reach “ActiveX Controls and Plug-Ins
8. Set the settings as listed below:
    Allow previously unused ActiveX controls to run without prompt : ENABLE
    Allow Scriptlets : DISABLE
    Automatic prompting for ActiveX controls : ENABLE
    Binary and script behaviors : ENABLE
    Display video and animation on a web page that does not use external media player : DISABLE
    Download signed ActiveX controls : PROMPT
    Download unsigned ActiveX controls : DISABLE
    Initialize and script ActiveX controls not marked as safe for scripting : DISABLE
    Run ActiveX controls and plug-ins : ENABLE
    Script ActiveX controls marked as safe from scripting : ENABLE

Best Regards,

Chris Zhao

Answer 3

User-91791658 posted

Thank you jimmy69 and Chris for your input.

I still cannot get it resolved after trying out both your suggestion.  

What irritated me is that the crystal report displayed fine when my aspx app ran in VS "Start Debugging" mode using IE 11.

When running the app directly in the same IE 11 version, crystal report is not displayed and also no postback happened when I hit the "enter" key on a supposed postback textbox.

What could be so different or incompatible between VS-IE 11 and standalone IE 11 !!

  

Answer 4

User-91791658 posted

This problem is finally resolved.

Based on Mudassar Khan's post :  http://www.aspsnippets.com/Articles/Crystal-Reports-13-Visual-Studio-2010-Issue-with-IIS---bobj-is-undefined-JavaScript-Error-and-Crystal-Report-Viewer-not-displaying.aspx

The  "C:\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13"  folder was copied to the website’s root directory path  "C:\inetpub\wwwroot\"  and IE 11 displayed the crystal report finally !