Outlook for IOS displaying email sender RRS feed

  • Question

  • The same email in Outlook (regular PC version) and in Outlook for IOS has a different Sender display name. At the same time, it is known that it is the Outlook for IOS mobile client that displays incorrectly

    We have investigated this situation, and on the mail gateway we see that letters from the same counterparty server periodically arrive, and at the same time their mailing system substitutes different Display names, BUT has the same address for each letter HEADER FROM: <> and ENVELOPE FROM:

    In theory, if:

    1.01 Mail arrives From: Ivanov Ivan Ivanovich <> On Outlook and Outlook for IOS - Ivanov Ivan Ivanovich is displayed as display name

    2.01 A letter arrives From: Petrov Petr Aleksandrovich <> On Outlook - Petrov Petr Aleksandrovich is displayed, on Outlook for IOS the display is incorrect Ivanov Ivan Ivanovich

    What could be causing this problem on Oulook for IOS. Maybe it's a cache, or something else?

    • Edited by Haiyato Thursday, February 3, 2022 12:19 PM
    Thursday, February 3, 2022 11:34 AM

All replies

  • Why this thing is happening here.....
    Tuesday, April 12, 2022 11:56 AM
  • Mail for iOS requires a few steps to view the sender's email address. First, tap on the email to display the message; second, tap on Details; finally, tap on the sender's displayed name. You will be presented with a page displaying options for this sender, as well as the sender's email address.


    Rachel Gomez

    Tuesday, December 27, 2022 5:04 AM
  • Why was this strange protection introduced, or is it because of iOS? 
    Thursday, January 12, 2023 11:06 AM
  • I had the same problem couple of days but I couldn’t get along with the instruction some expert were given but with the help of hack hybrid . He stop my outlook for iOS for desplaying email sender . he did my request 100 percent successful with in couple of minutes. Am satisfied with his job service .If you are inquiring for any technical help you are just a click away to the solution contact him on gmail at hackhybrid27 at gmail (com)
    Friday, January 13, 2023 6:53 PM
  • nobody knows that
    Saturday, January 21, 2023 5:07 PM
  • It appears that the issue may be caused by the mailing system of the sender's server, which is periodically substituting different display names for the same email address. It may also be related to a cache or display issue on Outlook for iOS. Further investigation is needed to determine the root cause.

    18 hours 11 minutes ago