Customers can not download office add-in from store RRS feed

  • Question

  • Hi everybody,

    today there seems to be a problem with installations from the office store.

    My add in EMMA could not be downloaded and installed.

    The error appears since today I guess.

    Anybody having the same problems?

    Kind regards,


    Tuesday, March 15, 2016 9:26 AM

All replies

  • Hi Fabian,

    This forum is for developers discussing developing issues involve Office. It seems that the app was broken, is it helpful to  re-publish the app?

    I would move this thread to Publishing Apps for the Office Store forum since there more experts have the experience with publish the app to the Office store.

    Thanks for your understanding.

    Regards & Fei

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    Wednesday, March 16, 2016 7:22 AM
  • Hi Fei,

    I will try to re-publish the app. But after a successful validation the manifest should not break.

    The intention of a store is to avoid something like this...

    All advertisment, commerce and work for the add in is now useless.

    The app will lose ground and ranking within the store.

    Re-publishing will not solve this. This is just a bad experience.

    Kind regrads,


    Wednesday, March 16, 2016 8:58 AM
  • Hi Fei,

    republishing the add-in has solved the problem.

    You can see the result here:

    I have written a sentiment analyzer for email messages called Emma.
    Emma tells you how positiv or negativ a message is by analyzing the email with text mining algorithms.

    - Analyze sentiment of incoming mails
    - Analyze sentiment of outgoing mails
    - Irony detection
    - Quick view outgoing mails

    Supported languages:
    - English
    - Spanish
    - French

    Would be cool if you cool recommend it to other people at Microsoft or blog about it.
    Feedback is appreciated as well.

    It would be great if you can tip the application on the following pages:

    Kind regards,

    Thursday, March 17, 2016 3:05 PM