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Better error page when form has moved? RRS feed

  • Question

  • We have an InfoPath form that, once it reaches the end of it's process, gets converted to PDF and moved. We have an issue where some users get notified of the form at some stage, but don't click on the link to look at it until after it has been completed. When they do this, they get the following error in a dialog:

    Error
    There has been an error while loading the form.
    Click Try Again to attempt to load the form again. If this error persists, contact the support team for the Web site. 
    
    Click Close to exit this message.

    Is there a way to show them a more friendly message so they don't think there is a system problem and call the helpdesk? Some thing with a link to the eventual library, maybe?

    Thanks


    • Edited by KenLin54 Friday, March 14, 2014 3:09 PM
    Friday, March 14, 2014 1:53 PM

Answers

  • Might be able to use document IDs instead... would probably require a little bit of fancy footwork during the conversion (convert to PDF, rename XML to PDF (preserves doc ID), overwrite XML-PDF with converted PDF, then move to new location)... been a while since I've used the doc IDs, but I recall them handling redirection much easier.

    Scott Brickey
    MCTS, MCPD, MCITP
    www.sbrickey.com
    Strategic Data Systems - for all your SharePoint needs

    • Marked as answer by JasonGuo Sunday, March 23, 2014 1:51 PM
    Friday, March 14, 2014 6:38 PM