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Untrue/misleading reviews

    Question

  • My app just received a 1* review. It is a unfortunate, but what's more concerning is that the comment left in the review is untrue and misleading. Developers cannot mislead users, but what about the reverse situation?

    What recourse do I have to appeal and have the false comment removed? Does Microsoft have a process for this?

    It is really unfortunate that some people simply unhappy and there is nothing you can do about it. I googled the reviewer: "John Scott" site:windowsphone.com/en-gb/store/ (not sure how to do this in Bing) and his reviews are all bad. Even "good" reviews where he says 'Good' get only 3*.

    Wednesday, April 22, 2015 5:51 AM

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