Enabling Marketplace image

Question

I just recently created a Lab in Azure and have been trying to enable the Windows 10 Enterprise multi-session, version 1903 + Office 365 ProPlus. The problem that I am facing is the image seems as though it just keeps spinning with no end to it, and the image never gets enabled. Brand new to this so I must be missing a step.

Answer 1

Would be glad to help you fix the issue if you could provide the below details.

1. What type of subscription are you using?

2. What are you trying to accomplish?

3. If you're referring to any MS documentation, please share it with us.

4. If possible please share the screenshot of the portal illustrating the problem you're facing.

Answer 2

Good Morning and thank you for your assistance.

1. I am using my Microsoft Partner Network Subscription

2. I am trying to enable the following vm: Windows 10 Enterprise multi-session, version 1903 + Office 365 ProPlus.

3. When selecting the vm from the Marketplace and selecting enable, it appears that it is trying to download the image 

4. I have attached the images of the steps that I have followed.

5. Last image shows it trying to install, will run for hours and nothing gets enabled.

Hopefully the images help. 

Answer 3

Sorry for the delay in response to your post. 

We have a known issue for this particular image: Windows 10 Enterprise multi-session, version 1903 + Office 365 ProPlus

The current workaround is to create a custom image through Azure Marketplace (outside of lab account) and uploading it to the shared image gallery.

I shall update this forum thread once there is a fix for this issue.  

now.

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