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Display Field does not pull the right information RRS feed

  • Question

  • Hello,

    We have a workflow which sends Recipient and their manager an email notification when they receive the "HI 5" for their good work. The workflow is very simple with 7 fields in the form. The following image shows the workflow. Currently, it is sending email to only manager and the third line is not working.

    Also, when email is sent, the first name and last name does not show up for the creator of HI5.

    We initially had "Display Name" selected for the created by field and it would show First Name and Last Name of the user. We recently rebuilt out SharePoint 2013 environment and suddenly after that "Display Name" will only show User ID instead of FName and LName.

    Any suggestions are appreciated.

    Thank you so much for the help!

    Wednesday, July 26, 2017 7:00 PM

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