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Access violation on comtl32.dll with outlook application COM-object RRS feed

  • Question

  • Hi,

    I use Outlook.Application in an Windows application with an own developed language with a kernal/runtime based on C.

    Some users has been reporting crashes about i times a day. There is an internal fault dump that says:

    Exception code: C0000005 ACCESS_VIOLATION
    Fault address:  72F04D44 01:000E3D44 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.648_none_42f2d7c044decfd8\COMCTL32.dll

    It seems a bit tricky to provoke the fault so it is not easy to find the problem. Anyone that is expert on fault adress etc... :)

    Call stack:
    Address   Frame     Logical addr  Module
    72F04D44  0019F238  0001:000E3D44 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.648_none_42f2d7c044decfd8\COMCTL32.dll
    72ED6D16  0019F2A0  0001:000B5D16 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.648_none_42f2d7c044decfd8\COMCTL32.dll
    72ED60E4  0019F320  0001:000B50E4 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.648_none_42f2d7c044decfd8\COMCTL32.dll
    72EDA7B0  0019F3AC  0001:000B97B0 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.648_none_42f2d7c044decfd8\COMCTL32.dll
    7459BF1B  0019F3D8  0001:0003AF1B C:\WINDOWS\System32\USER32.dll
    745983EA  0019F4C0  0001:000373EA C:\WINDOWS\System32\USER32.dll
    74578D8C  0019F4FC  0001:00017D8C C:\WINDOWS\System32\USER32.dll

    Wednesday, April 17, 2019 12:15 PM

All replies

  • Is this Outlook related at all?

    Try to collect a crash dump using procdump.exe (it can wait for a process to crash) and open a support case with Microsoft.


    Dmitry Streblechenko (MVP)
    http://www.dimastr.com/redemption
    Redemption - what the Outlook
    Object Model should have been
    Version 5.5 is now available!

    Wednesday, April 17, 2019 2:37 PM