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Azure SDK: the product cannot be installed because a product that it depends on did not install successfully RRS feed

  • Question

  • User-8497286 posted

    This is an error that appears after trying to install Microsoft Azure SDK for .NET (VS 2015) - 2.8.2.1 through Web Platform Installer:

    The product cannot be installed because a product that it depends on did not install successfully

    How can I fix that? On which product Azure SDK depends on?

    It also provided some logs. Maybe it will help.

    Friday, March 25, 2016 1:41 PM

Answers

  • User1918766559 posted

    Hi Piotrek123,

    From the logs you supplied, it looks like some of old temporary internet files/dependent files related to Azure SDK installation still prevails in the cache of your system. That's why it shows : DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\Piotrek\AppData\Local\Microsoft\Web Platform Installer\-97141593.xml.temp

    HTTP status error code 304 which means -

    304 Not modified The client browser requests a document that is already in the cache, and the document has not been modified since the document was cached. The client browser uses the cached copy of the document instead of downloading the document from the server.

    So, please delete all temporary files, cache, cookies from your browser & system & rerun the installer.

    • Marked as answer by Anonymous Thursday, October 7, 2021 12:00 AM
    Tuesday, March 29, 2016 11:22 AM

All replies

  • User1918766559 posted

    Hi Piotrek123,

    From the logs you supplied, it looks like some of old temporary internet files/dependent files related to Azure SDK installation still prevails in the cache of your system. That's why it shows : DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\Piotrek\AppData\Local\Microsoft\Web Platform Installer\-97141593.xml.temp

    HTTP status error code 304 which means -

    304 Not modified The client browser requests a document that is already in the cache, and the document has not been modified since the document was cached. The client browser uses the cached copy of the document instead of downloading the document from the server.

    So, please delete all temporary files, cache, cookies from your browser & system & rerun the installer.

    • Marked as answer by Anonymous Thursday, October 7, 2021 12:00 AM
    Tuesday, March 29, 2016 11:22 AM
  • User-572245826 posted

    Can refer the following URL

    http://forums.iis.net/t/1183907.aspx

    Tuesday, April 5, 2016 12:28 PM