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.Net Framework installation and Windows Explorer crashes RRS feed

  • Question

  • Hey everyone. I'm currently using an Alienware 18 laptop that I recently purchased through Dell. It is a brand new laptop that was sent to me after my first one was a dud. After running into many issues with simple installation problems (3rd party programs) and 6 hours on the phone with Microsoft, I was forced to do a system repair with the OS disk. The problem is it didn't fix the Framework issue. When I download new drivers for my video cards it will even tell me that the installation failed for .Net framework.

    So I tried downloading the framework 4 from Microsoft and I receive a "Fatal Error during installation" error message. In addition, my Windows Explorer keeps crashing. It is causing widespread system instability while playing video games. I have ruled out hardware issues and drivers (for GPU) entirely. Here is the log file.... Maybe someone here can shed some light on a potential fix! Thanks for your time.

    System specs-

    Windows 7

    GPU- Dual Nvidia 770ms

    CPU i7 4900MQ @ 2.8Ghz

    OS Version = 6.1.7601, Platform 2, Service Pack 1
    OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
    CommandLine = C:\a932fe857508491e660f\\Setup.exe /x86 /x64 /ia64 /web
    TimeZone = Eastern Daylight Time
    Initial LCID = 1033
    Using Simultaneous Download and Install mechanism
    Operation: Installing
    Package Name = Microsoft .NET Framework 4 Setup
    Package Version = 4.0.30319
    User Experience Data Collection Policy: AlwaysUploaded
    Number of applicable items: 11
    Exe (C:\a932fe857508491e660f\SetupUtility.exe) succeeded.
    Exe Log File: dd_SetupUtility.txt
    ServiceControl operation succeeded!
    ServiceControl operation succeeded!
    Exe (C:\Users\Patrick\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\Windows6.1-KB958488-v6001-x64.msu) failed with 0x240006 - (null).
    Exe (C:\a932fe857508491e660f\SetupUtility.exe) succeeded.
    Exe Log File: dd_SetupUtility.txt
    MSI (C:\Users\Patrick\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20140405_135006479-MSI_netfx_Core_x64.msi.txt
    Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:02:47).



    Saturday, April 5, 2014 6:03 PM

Answers