Unable to show activex PrintControl, showing pdf export instead !! RRS feed

  • Question

  • User-1123701243 posted

    Hi all

    I designed a report using crystal report

    The report is showin with no problem. But when I click the print icon button on the crystal report toolbar, it doesn't show the print dialog.

    It shows the pdf Export.

    How to solve this problem for IE and Chrome browsers.

    How to show Print Dialog ??

    Wednesday, April 16, 2014 8:46 AM

All replies

  • User1243880387 posted

    When you click on the print, you mean file gets downloaded as a pdf?

    Please paste the code of the crystalreportviewer so that I can check the settings of the same.

    Friday, May 9, 2014 8:17 AM
  • User-1473620981 posted

    I too facing the same issue.

    Please find below the code for crystal report viewer: 

    <%@ Register Assembly="CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" Namespace="CrystalDecisions.Web" TagPrefix="CR" %>

    <CR:CrystalReportViewer ID="crvMain" runat="server" AutoDataBind="true" ToolPanelView="None" />

    In CS file, we are binding the datasource and not doing any changes to settings.

    Thanks in advance.

    Monday, May 19, 2014 6:57 AM
  • User-1151753377 posted

    Hi human2x,

    Thank you for your post.

    Do you install ActiveX In Print Dialog?

    Please refer to the link below to install ActiveX In Print Dialog.


    Other relevant information please go through the links below.



    Regards & Summer

    Wednesday, March 11, 2015 3:35 AM