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print document with images error RRS feed

  • Question

  • I have a problem with Word 2013 document management with images in my project. By using the scrollbars to scroll through the images, they disappear leaving an empty document space ("placeholder") instead. I interpret that are downloaded from  the view. The most serious problem is that this images are not printed afterwards.
    Details
    The project is made by a "addin" application level on word 2013, created in Visual Studio 2012 (Framework 4.0), from which you can initiate actions based in our business logic. Including a list of images is inserted into the active document. To insert the images I've tried various techniques (interop, open xml) to verify that my problem is related to a defect in this part. I also tested load different images each time (bmp, jpg).
    When I insert images into two documents within the same session of word and use the scroll to move from one image to another repeatedly, some are downloaded from the print view. This process can replicate completely closing and reopening word 2013 and then open these documents afterwards. Opening the documents opens the "addin" too. If I uninstall the addin the effect does not occur. However this addin dont use in the loading process any  logical business or load sessions database. Only load a few basic buttons.
    Can anyone give me any explanation or solution to this effect?
    Wednesday, February 4, 2015 6:53 PM

All replies

  • Hi,

    >> By using the scrollbars to scroll through the images, they disappear leaving an empty document space ("placeholder") instead

    Currently, I’m not able to identify the root cause of this issue from your description, is it possible to share a sample project and sample document through OneDrive to help us reproduce this issue?

    Regards,

    Jeffrey


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    Tuesday, February 10, 2015 12:07 PM
    Moderator
  • document examples:

    https://onedrive.live.com/redir?resid=A0312CFD425175AF!108&authkey=!APZWb_nUFHmecNM&ithint=file%2cDOCX

    https://onedrive.live.com/redir?resid=A0312CFD425175AF!109&authkey=!AHLP6WG7KGRyaBs&ithint=file%2cDOCX

    Add new Addin for word by VS2012, it's indiferent,  I've tried with a new Addin for Word and the problem persist.


    Friday, February 13, 2015 5:45 PM