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output of detect issues and error log RRS feed

  • Question

  •  

     

    Hi all,

    I am trying to install Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86

    Download size: 9.3 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    This update is applicable to Windows Vista Service Pack 2 and Windows Server 2008 Service Pack 2. The Microsoft .NET Framework 3.5 Service Pack 1 is a full cumulative update that contains many new features building incrementally upon .NET Framework 2.0, 3.0, 3.5, and includes cumulative servicing updates to the .NET Framework 2.0 and the .NET Framework 3.0 subcomponents. The .NET Framework 3.5 Family Update provides important application compatibility updates. This update is provided to you and licensed under the Windows Vista and Windows Server 2008 License Terms.

    More information:
    http://go.microsoft.com/fwlink/?LinkId=133335

    Help and Support:
    http://support.microsoft.com

    Here is the output of my error log and the results of the detect issues .bat file

    [08/30/10,07:48:53] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [08/30/10,19:18:22] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [08/30/10,21:39:02] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [08/30/10,21:45:29] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [08/30/10,22:11:36] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [08/31/10,16:47:27] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [08/31/10,16:58:55] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [08/31/10,17:36:14] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/01/10,16:19:00] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/01/10,18:53:13] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/01/10,18:53:32] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.
    [09/01/10,20:34:05] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [09/01/10,20:34:14] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.
    [09/01/10,21:12:04] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [09/01/10,21:12:13] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.
    [09/01/10,22:17:38] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/02/10,07:56:04] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/02/10,15:58:50] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [09/02/10,15:59:03] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.
    [09/02/10,16:41:57] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/02/10,21:54:16] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/02/10,21:59:43] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/02/10,21:59:53] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.
    [09/02/10,22:15:31] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/02/10,22:15:43] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.
    [09/02/10,22:20:36] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [09/02/10,22:20:45] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.
    [09/02/10,22:27:56] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/02/10,22:39:01] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/03/10,19:23:28] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [09/03/10,19:23:40] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.
    [09/04/10,10:34:22] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [09/04/10,10:34:31] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.
    [09/04/10,12:11:12] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1
    [09/05/10,14:13:52] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [09/05/10,15:15:03] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [09/05/10,19:29:47] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1601
    [09/05/10,19:29:56] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.
    [09/05/10,21:25:11] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [09/05/10,21:25:23] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.
    [09/27/10,15:54:19] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [09/27/10,15:54:34] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.
    [09/28/10,20:12:34] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [10/03/10,17:08:42] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [10/03/10,20:04:08] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [10/03/10,20:50:18] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
    [10/03/10,20:50:32] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.      

    Here is the output of the detect issues .bat file:                                                                                                                                                                                                                                        
    HE FOLLOWING SCRIPT will check to make sure that .NET Framework 3.5
    is installed properly and will tell you what is not configured appropriately
    WINDOWS VERSION: 6.0.6002
    POTENTIAL ERROR: REGISTRYDUMP: reg query "HKLM\SOFTWARE\Microsoft\NET Framework
    Setup\NDP\v2.0.50727" /v "SP"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v2.0.50727
        SP    REG_DWORD    0x2

    ERROR: NetFx2.0 SP1 is not installed
    POTENTIAL ERROR: REGISTRYDUMP: reg query "HKLM\SOFTWARE\Microsoft\NET Framework
    Setup\NDP\v3.0" /v "SP"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0
        SP    REG_DWORD    0x2

    ERROR: Netfx3.0 SP1 is not installed
    POTENTIAL ERROR: REGISTRYDUMP: reg query "HKLM\SOFTWARE\Microsoft\NET Framework
    Setup\NDP\v3.5" /v "Install"
    ERROR: The system was unable to find the specified registry key or value.
    ERROR: Netfx3.5 RTM is not installed


    I hope that all this info will help

    Thanks,

    Don

     

     

    Monday, October 4, 2010 3:06 AM

Answers

  • Hello,

    What is your OS? If it is Vista or later, follow the two setps shown below and try reinstalling to see if the issue is fixed.

    1. Verify that if you have turned on the feature of .NET Framework.
        (Control Panel - Programs and Features - Turn Windows features on or off - Verify that the box next to Microsoft .NET Framework has been checked)

    2. Use Verification Tool to verify .Net Framework has been installed well on your OS. If .Net Framework cannot be verified on your computer, you can try to follow the steps mentioned in this blog to repair the .NET Framework.

    If the installation still fails, I think we need to collect the logs for further troubleshooting. After collecting logs, you may send vslogs.cab file to me (v-jinfan@microsoft.com)

    The steps to collect the log:
    - Try to clean your "%temp%" folder (Start Menu >> Run >> Type "%temp%")
    - Install .NET Framework 3.5 sp1
    - Collect the logs from "%temp%" folder
       Collect tool: http://blogs.msdn.com/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx


    Please remember to mark the replies as answers if they help and unmark them if they provide no help
    Wednesday, October 6, 2010 8:18 AM
    Moderator