Fingerprint scanner not detected for third party application RRS feed

  • Question

  • Windows 10 pro i am using in dell latitude laptop.

    In my laptop am having synaptics incorporated fingerprint sensor used.

    This fingerprint scanner is not detected in my third party application.

    When i try to use windows biometric framework also, i am getting error code as 0x8009800f.(The biometric unit is not in the proper state to perform the specified operation).

    Kindly advise on the same.

    Friday, July 10, 2020 3:59 PM

All replies

  • Hello nagancs,

    Thanks for posting here.

    Which API returns the error code 0x8009800f?

    Could you show a mini, complete and reproducible sample so I can do a further investigation?

    Best regards,


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    Monday, July 13, 2020 3:23 AM