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External USB drive not recognized RRS feed

  • Question

  • **NEWBIE ALERT!!**

    I just installed Windows Server 2016 on a server at work. I have configured an external drive to run daily backups of critical data, and the backups are running sucessfully, however I can't view the drive in Windows Explorer. When I look at the device in device manager, it says that a driver is not installed and it won't allow me to download the driver.

    I'm assuming that there may not be a driver that Server 2016 supports? It's not a big deal but I would like to be able to view what is on the drive without having to open the backup software all the time

    Thanks!

    Thursday, August 23, 2018 3:10 PM