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WHCK Failure with Hardware ID? RRS feed

  • Question

  • HI,

    I am running HID USB sensor test but I am getting continous failure on this test :

    Device Install Check for Other Device Stability(Certification)

    with the attached error code.

    Test Failure

    Is there any Test dependency on somethign.This has been done on Windows 8 PC with 9200 Build with no MS office Installed.

    PLease COmment ,

    Rgds,

    Rp

    Wednesday, May 29, 2013 6:37 AM

All replies

  • To me it seeems like it is not able to find some HW Id which makes it pick the wrong H.w ID as UMB/Microsoft......: Media Server.?

    While I think it is actually the "Verify device counts and problem code counts for Hardware ID: ms_pptpminiport"

    What si this Hardware ID: ms_pptpminiport? and how will I know that the issue is due to presence of this or not?

    please comment !


    • Edited by hcktester Wednesday, May 29, 2013 8:06 AM
    Wednesday, May 29, 2013 6:41 AM
  • Did you install you driver before or after installing the HCK client ?

    Do you plug your device before or after running the test ?

    Wednesday, May 29, 2013 7:50 AM
  • Did you install you driver before or after installing the HCK client ?---->>> i installed the firmware driver after installing hck client.

    Do you plug your device before or after running the test ?--> I plugged the device in(on USB port) before running the TEST.

    Wednesday, May 29, 2013 5:34 PM
  • It should be okay ...

    Have you try other USB ports to connect your device ? Maybe some USB 3.0 ?

    Thursday, May 30, 2013 6:58 AM