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Biztalk Server 2016 (Standard Edition) BTSNTSvc64.exe randomly crashing RRS feed

  • Question

  • Hello Everyone,

    We recently provisioned a Biztalk Server 2016 Standard Edition VM on Azure from the Gallery. We configured it with SQL Server on another VM on Azure. Everything is working fine except we see random crashes for BTSNTSvc64.exe after every 3 to 4 hours. Currently there is not much load on the server but soon we are going to migrate everything on this server and it will be a busy server. I'm worried currently that it will create problems once we have full load. I searched this issue and found out that alot of users reported such issues for BTS 2010 and 2013 and that was related to .NET framework. But now it's BTS 2016 i believe these issue are already resolved but i'm still getting this. Does anybody using Biztalk 2016 getting random crash issues?

    I'm copying error log for one of this event:

    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: BTSNTSvc64.exe
    P2: 3.12.774.0
    P3: 57ef4206
    P4: StackHash_4f07
    P5: 10.0.14393.479
    P6: 5825887f
    P7: c0000374
    P8: PCH_F9_FROM_ntdll+0x00000000000A6C24
    P9: 
    P10: 

    Attached files:
    \\?\C:\Users\admin\AppData\Local\Temp\WER43C3.tmp.appcompat.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4422.tmp.WERInternalMetadata.xml
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_BTSNTSvc64.exe_b3a4f8ed126d9b7309f8cac43d03de7a374f243_ce1cf39d_cab_09e74430\memory.hdmp
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_BTSNTSvc64.exe_b3a4f8ed126d9b7309f8cac43d03de7a374f243_ce1cf39d_cab_09e74430\triagedump.dmp

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_BTSNTSvc64.exe_b3a4f8ed126d9b7309f8cac43d03de7a374f243_ce1cf39d_cab_09e74430

    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 15433fa7-5c22-4a11-8f34-cf22146cf0ff
    Report Status: 16777216
    Hashed bucket: 

    Any kind of help will be highly appreciated.

    Thanks,

    Ammar


    If you find the post helpful please mark it as Helpful and if it provides answer to your solution mark it as Answer, Regards - Ammar Ahmed Khan (ammar.khan@alliedc.com)

    Tuesday, April 18, 2017 5:36 PM

All replies

  • Have you installed BizTalk Health Monitor? What does the analyze report say?

    BizTalk Best Practice Analyzer seems to be deprecated?

    rgds /Peter

    Wednesday, April 19, 2017 8:01 AM