Vis Stu Community 2019 Installation problems. RRS feed

  • Question

  • Hi

    When installing Visual Studio Community 2019 on a new computer the installation freezes at package


    At this point I have to use the task manager to close the installation.

    Any ideas how to fix this problem, thanks.

    Tuesday, May 7, 2019 7:34 AM

All replies

  • Hi friend,

    Welcome to the MSDN forum.

    I need your help to collect installation log. Please use  the Microsoft Visual Studio and .NET Framework Log Collection Tool to gather the installation logs. After using it, you will find under %temp% folder. Please upload the file to and share the link here.

    We will check the log and confirm the cause of issue. Then give you some suggestion.

    Looking for replay.



    MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact

    Tuesday, May 7, 2019 8:41 AM