Update on Office Store Metrics Issue RRS feed

  • Question

  • Can we get an update on the issue affecting Office Store metrics?  Currently, the number of downloads does not match between the public store pages, the seller dashboards, and the sales and tax data.

    Corey Roth - SharePoint Server MVP blog: twitter: @coreyroth | SP2 Apps

    Thursday, January 24, 2013 2:39 PM


  • Hi Corey,

    I’ve already followed up on the specifics of your data with you, but to answer the general questions: 

    There is presently a discrepancy between the Seller Dashboard and the download count visible in the SharePoint store. The Seller Dashboard is correct. This issue is under investigation, but should not cause your customer-facing download counts to appear lower than they actually are.

    The issue we emailed you about in December was resolved recently and an email explaining that resolution will go out to impacted Office Store developers.

    Program Manager, Office Store

    Wednesday, February 13, 2013 7:11 PM