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Subscription for Distribution List RRS feed

  • Question

  • Hi
    I am setting upa subscription by email. If i give my email id, then i am getting email. If i am giving email id of Distribution List like DTCReporting@DTC.com. The subscription Staus is showing Mail sent to DTCReporting@DTC.com But no one in this Distribution List got email.

    Any thoughts?

    Thanks
    Deepz
    Tuesday, February 10, 2009 8:54 PM

Answers

  •  

    Hi,

    To troubleshoot subscription issue, we usually need to check both side of mail server and reporting services. In reporting services side, you should check SMTP configuration and reapply setting in Reporting Service configuration manager. Then, if you haven’t got any error message after deliver but no one receive, you should check whether you did delivery it successfully. If not, please check configuration and report server log.

    Troubleshooting Subscription and Delivery Problems

    http://msdn.microsoft.com/en-us/library/ms159171.aspx

    Subscription and Delivery (Reporting Services)

    http://msdn.microsoft.com/en-us/library/ms159762.aspx

    Hope this helps.


    Garsy Liang - MSFT
    Wednesday, February 11, 2009 8:49 AM

All replies

  • Is this a data driven subscription or regular subscription.
    Do you see any errors in the report server log files corresponding to this.
    -thanks
    Tuesday, February 10, 2009 10:53 PM
  • It is a regular subscription. I did not see any errors in report server log file.
    Wednesday, February 11, 2009 12:01 AM
  •  

    Hi,

    To troubleshoot subscription issue, we usually need to check both side of mail server and reporting services. In reporting services side, you should check SMTP configuration and reapply setting in Reporting Service configuration manager. Then, if you haven’t got any error message after deliver but no one receive, you should check whether you did delivery it successfully. If not, please check configuration and report server log.

    Troubleshooting Subscription and Delivery Problems

    http://msdn.microsoft.com/en-us/library/ms159171.aspx

    Subscription and Delivery (Reporting Services)

    http://msdn.microsoft.com/en-us/library/ms159762.aspx

    Hope this helps.


    Garsy Liang - MSFT
    Wednesday, February 11, 2009 8:49 AM