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0x80040102 Could not complete the operation because the service provider does not support it. RRS feed

  • Question

  • Can anyone shed more light into what is going on here? 

    We have an addin that displays voice mail messages in the user's inbox.  When they try to delete the voice mail message they cannot delete and they receive the error below:

    13:58:01:049 P/TID 5032/VSTA_Main Utils.DeleteItem failed:
    13:58:01:051 P/TID 5032/VSTA_Main System.Runtime.InteropServices.COMException (0x80040102): Could not complete the operation because the service provider does not support it.
       at Microsoft.Office.Interop.Outlook._MailItem.Move(MAPIFolder DestFldr)
       at STVMAddIn.Utils.DeleteItem(Folder moveFrom, MailItem item, Boolean bForceDelete)
    13:59:16:874 P/TID 5032/VSTA_Main ReqId = 49,TT=1357153156874,vm,move-msgs, MailBoxId=3552, MessageIds=["6JNW7EDUA"]

    Our customer is running:

    - Uses Google Apps for Business as the mail backend - with Google Apps Sync

    - Version Info: Outlook 2007 / 2010, Windows 7 pro, GoogleApps

    Does this Google Apps for Business have anything to do with the problem?  If so how can I go about fixing this? 

    Wednesday, January 30, 2013 8:01 PM

Answers

  • Since the store does not support that operation, the best you can do is trap that error and try something different, such as copying the message then deleting the original.

    Dmitry Streblechenko (MVP)
    http://www.dimastr.com/redemption
    Redemption - what the Outlook
    Object Model should have been
    Version 5.4 is now available!

    Wednesday, January 30, 2013 8:52 PM

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