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Video Playback causing display issues

    Question

  • Playing around with a 1080p H.264 video in the Video app by looping the video and scrubbing the time slider around eventually causes some display issues. The video shows some decoding errors and after exiting the app my Start menu background and tiles show corrupted tiles. 

    A fresh restart fixes the display issues.

    We are wanting to use the MediaElement in a video app and it was given us very similar behaviour when loaded into a simple application that plays clips full screen. The corrupted areas also show up on the desktop as well as the Start screen.

    Is this a driver issue? A bug in MediaElement? Is it a known issue?

    I have a screen shot but I am unable to include it just now. I will once my account is verified.

    Thanks,

    Ian


    Monday, September 24, 2012 8:36 PM

All replies

  • Monday, September 24, 2012 8:40 PM
  • Hello Ian,

    What video hardware are you using? Can you upload a DXDiag log to your Skydrive and post a link here? Based on current reports I'm guessing that you are seeing one of the display driver issues that we have been tracking but I can't be sure.

    I hope this helps,

    James


    Windows Media SDK Technologies - Microsoft Developer Services - http://blogs.msdn.com/mediasdkstuff/

    Thursday, September 27, 2012 12:45 AM
    Moderator
  • James,

    Here is the link to the DXDiag log. The short version is I am using a Samsung Slate with a intel HD graphics 3000 driver number 9.17.10.2828, win8 pro RTM 64 bit.

    https://skydrive.live.com/redir?resid=C5400EE600541DB2!139

    On a whim I tried a driver posted at Intel (http://communities.intel.com/community/tech/windows_8_preview_drivers) but it fared no better so I reverted to the latest provided via Windows Update.

    Thanks,

    Ian

    Thursday, September 27, 2012 4:00 PM