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Installation fails again and again of Visual Studio Community 2015 RRS feed

  • Question

  • Can't embed image as my account is not verified yet.

    The first error it shows is Microsoft Agents for Visual Studio Preview 2015 failed and then a series of warnings like Package Failed for Foundation Server 2015, enu and Storyboarding

    My system is Windows 7, Hardware: 8GB RAM, 16GB free on C drive.

    What could be the possible solution to this?

    • Moved by lake Xiao Monday, February 8, 2016 6:10 AM
    Monday, February 1, 2016 6:04 PM

Answers

  • Hi Ashris,

    From your clear description, it seems that your VS log files is missing or corrupted.

     I suggest that you download the ISO, verify the SHA-1 to ensure the ISO is not corrupt, then use it to repair locally.
    VS 2015 iso Microsoft official download link:
    https://www.visualstudio.com/en-us/downloads/download-visual-studio-vs.aspx
    VS 2015 iso files SHA-1 Values link:
    https://www.visualstudio.com/en-us/downloads/visual-studio-2015-iso-sha1-vs.aspx

    PS: To make sure whether your package is corrupted or not,
    please use FCIV.exe http://support.microsoft.com/kb/841290  to verify hash of the ISO.
    Any discrepancy would indicate that the file was corrupted. Here is a blog for how to use it, you can refer to it.
     
    Besides, in order to narrow down the problems of VS setup, there are some tips about installing VS:
    Disable anti-virus or anti-spyware software.
    Check windows update.
    Clear %TEMP% folder.
    Run the installer as administrator.
    you should make sure you’ve followed these tips:  http://social.msdn.microsoft.com/Forums/en/vssetup/thread/60f71a54-506e-4c70-be98-e993ce6d1ddf
    If the above still doesn't help, I need you installation log file to troubleshoot this issue,
    please use  onedrive to upload your log files to us, we will help you solve this.

    Best Regards,


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.

    Click HERE to participate the survey.

    • Proposed as answer by 宝宝徐 Thursday, February 18, 2016 5:44 AM
    • Marked as answer by 宝宝徐 Monday, February 22, 2016 6:24 AM
    Monday, February 8, 2016 1:03 PM

All replies

  • Hi Ashris,

    Thanks for your post.

    Please refer to the hardware requirement and supported operating systems requirement of VS2015 Community.

    https://www.visualstudio.com/en-us/downloads/visual-studio-2015-system-requirements-vs.aspx

    By the way, please install the VS2015 Community in the official link:

    https://www.visualstudio.com/en-us/downloads/download-visual-studio-vs.aspx

    On the other hand, I suggest you could use the  collect.exe   tool to collect the installation logs. After using it, you will find vslogs.cab from %temp% folder.

    Then upload the file to https://onedrive.live.com/   and share the link here.

    Best Regards,

    Lake Xiao

    • Edited by lake Xiao Tuesday, February 2, 2016 6:32 AM
    Tuesday, February 2, 2016 6:32 AM
  • Hi Ashris,

    What about this issue?

    Would you mind letting us know the latest information about this issue?

    Best Regards,

    Lake Xiao

    Wednesday, February 3, 2016 9:25 AM
  • I got a vslogs.zip and its 44MB. Should I upload it? I also tried Express 2013 but it showed the same error of Microsoft Agents failed.

    Ashris Choudhury

    Sunday, February 7, 2016 11:26 AM
  • Hi Ashris Choudhury,

    Yes, please upload the file in one drive and share link here. Then I will check the installation log of your Visual Studio.

    By the way, I help to move your thread to the VS installation and setup forum for better support.

    Best Regards,

    Lake Xiao

    Monday, February 8, 2016 6:10 AM
  • Hi Ashris,

    From your clear description, it seems that your VS log files is missing or corrupted.

     I suggest that you download the ISO, verify the SHA-1 to ensure the ISO is not corrupt, then use it to repair locally.
    VS 2015 iso Microsoft official download link:
    https://www.visualstudio.com/en-us/downloads/download-visual-studio-vs.aspx
    VS 2015 iso files SHA-1 Values link:
    https://www.visualstudio.com/en-us/downloads/visual-studio-2015-iso-sha1-vs.aspx

    PS: To make sure whether your package is corrupted or not,
    please use FCIV.exe http://support.microsoft.com/kb/841290  to verify hash of the ISO.
    Any discrepancy would indicate that the file was corrupted. Here is a blog for how to use it, you can refer to it.
     
    Besides, in order to narrow down the problems of VS setup, there are some tips about installing VS:
    Disable anti-virus or anti-spyware software.
    Check windows update.
    Clear %TEMP% folder.
    Run the installer as administrator.
    you should make sure you’ve followed these tips:  http://social.msdn.microsoft.com/Forums/en/vssetup/thread/60f71a54-506e-4c70-be98-e993ce6d1ddf
    If the above still doesn't help, I need you installation log file to troubleshoot this issue,
    please use  onedrive to upload your log files to us, we will help you solve this.

    Best Regards,


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.

    Click HERE to participate the survey.

    • Proposed as answer by 宝宝徐 Thursday, February 18, 2016 5:44 AM
    • Marked as answer by 宝宝徐 Monday, February 22, 2016 6:24 AM
    Monday, February 8, 2016 1:03 PM