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Migration from exchange 2013 to exchange 2016 cross forest RRS feed

  • Question

  • Dear team,

     I am migrating a user mailbox from 2013 to 2016. i used Microsoft script prepare and move command to migrate. After migration i have seen that migrated a user with outlook rule(server base rules) are not visible in outlook, but rules work fine. when i re-create a new-profile then rules are visible. What could be reason of this how can we tackle this without re-creating profile. 

    Regards,

     

    Friday, April 26, 2019 5:15 AM

All replies

  • Assuming the user Outlook is running in Cache mode.

    if you can see the Rules in Outlook Webapp, then it might be a sync issue of user profile in Cache Mode.

    Can you check outlook in Online mode and see if rules are downloaded.

    try running outllok with command line switch /cleanclientrules don't use /ClientServerRules.

    thanks

    Zakaria


    ZakBhai

    Wednesday, May 1, 2019 6:57 PM