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lost all save and apps

    Question

  • I have update foxit reader 5.0 to 5.1 and lost all save and data.

    Only thing left is firefox and openoffice and they seems to be freshly installed.

     

    I have uninstall foxit and
    now I lost everything after a restart, only have internet explorer

    cant restore to any save.

    • Edited by zanetan Tuesday, November 1, 2011 6:36 PM
    Tuesday, November 1, 2011 5:58 PM

Answers

  • Hello zanetan,

    Are you not able to do a System restore to before you updated Foxit Reader?

    I have included the steps below for System Restore.

    Go to Start page. Type in System Restore.
    Click on Settings on the right side.
    On the left side of the page, it has entries for the different options.
    Click on Restore system files and settings from a Restore point.
    Click Next.
    Click on the file for the Date and Time to before you had the issue with .exe files.
    The next page confirms the restore point.
    Click on Finish button.
    Your system will be restored to the time and date before you were experiencing the issue.

    Let us know if this helps.


     


    Marilyn
    Tuesday, November 1, 2011 10:30 PM
    Moderator