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Azure Stack TP3 Deployment Failed at Step 60.140 RRS feed

  • Question

  • Hi All,

    Give me a hand please !!!

    I got deployment failed error on TP3 at Step 60.140

    as in attached Picture. So, please advise what is the next step before rerun again.

    Thanks & Best Regards

    http://www.imagebam.com/image/488d61548904850

    Wednesday, May 17, 2017 3:07 AM

Answers

All replies

  • Hello,

    We are investigating your issue and will reply ASAP.

    To expedite your investigation, please provide the following information:

     

    Build/Version:  

    Get-Content "C:\CloudDeployment\Configuration\Version\version.xml"

     

    Directory type: 

    Azure AD or ADFS

     

    Hardware: 

    How many CPU Cores, RAM, Get-Disk output

     

    Network: 

    Static or DHCP.

     

    The method used to access the Internet:

    NAT, Web Proxy, Transparent  Proxy, DMZ or Closed

     

    BareMetal or Nested Hyper-V:

     

    Deployment parameters used:

    In the interim, if you haven't already done so, try redeploying using the -rerun parameter.

     

    NOTE: Make sure you are running the deployment as under the AzureStack\AzureStackAdmin account.

     

    cdC:\CloudDeployment

    .\InstallAzureStackPOC.ps1-rerun

     

    We apologize for any inconvenience and appreciate your time and interest in Azure Stack.

    If you continue experience any issues with TP3 release, feel free to contact us.

    TP3 Azure Stack Docs:

    https://docs.microsoft.com/en-us/azure/azure-stack/

    https://docs.microsoft.com/en-us/azure/azure-stack/azure-stack-troubleshooting

    https://docs.microsoft.com/en-us/azure/azure-stack/azure-stack-diagnostics

    https://aka.ms/GetAzureStackLogs


    Gary Gallanes

    Wednesday, May 17, 2017 11:11 PM
  • Hello,

    We are Investigating your issue and require some logs in order to continue troubleshooting. 

    If you could, please email ascustfeedback@microsoft.com to get a workspace setup to upload your logs.  

     

    Make sure to use a Work, Organizational or Student address when contacting ascustfeedback@microsoft.comand include the thread URL in the subject.

    https://aka.ms/GetAzureStackLogs :)

     

    We apologize for any inconvenience and appreciate your time and interest in Azure Stack.

    Thanks,


    Gary Gallanes


    Wednesday, May 17, 2017 11:34 PM
  • Hello Gary, Good day to you !!! Thanks for your reply .. Let me collect required information & get back to you soon. Best Regards, Hein
    Thursday, May 18, 2017 12:09 AM
  • Hello Gary,

    I already sent email to ascustfeedback@microsoft.com and awaiting reply email for next step in order to upload log files.

    Thanks !!!

    Thursday, May 18, 2017 8:28 AM
  • Hello Hein,

    We have setup a Workspace for you to upload your logs & sent email with a link and detailed instructions for gathering and uploading your logs.

     

     Thanks,


    Gary Gallanes

    Thursday, May 18, 2017 4:53 PM
  • Hi Gary, 

    I already uploaded log files in workspace. I also added version.xml & Get-Disk output txt file as well and the other information that you asked are as follows;

    Build/Version:  

    Get-Content "C:\CloudDeployment\Configuration\Version\version.xml" (uploaded in workspace)

    Directory type: 

    Azure AD or ADFS (ADFS)

     

    Hardware: 

    How many CPU Cores, RAM, Get-Disk output (Dell T420, Dual Socket CPU 12cores; 96GB RAM, 5 physical Disks with RAID0 configuration, Get-Disk output uploaded in workspace as txt file)

     

    Network: 

    Static or DHCP. (DHCP)

     

    The method used to access the Internet:

    NAT, Web Proxy, Transparent  Proxy, DMZ or Closed (Transparent Proxy)

     

    BareMetal or Nested Hyper-V: BareMetal

    If you need more information from me, please let me know.

    Friday, May 19, 2017 2:25 AM
  • Hein,

    We have your logs and we will reply with 'next steps' as soon as we complete our log file analysis.

     Thanks, 


    Gary Gallanes

    Friday, May 19, 2017 9:00 PM
  • Hello Hein,

    In analyzing your logs we noticed you were running Version.xml = ‘1.0.170225.2’ which has several issues known to interrupt the deployment process.

    Please deploy the latest version:

    Azure Stack TP3 refresh with PAAS services released April 6, 2017

     

    https://azure.microsoft.com/en-us/overview/azure-stack/try/?v=try

     

    If you are experiencing any issues with the March 2017 TP3 release, please download and redeploy using the latest Azure Stack POC deployment package. 

     

    Let us know how it goes.

     

    We apologize for any inconvenience and appreciate your time and interest in Azure Stack.

    If you continue experience any issues with TP3 release, feel free to contact us.

    https://azure.microsoft.com/en-us/blog/hybrid-application-innovation-with-azure-and-azure-stack/

     

    TP3 Azure Stack Docs:

    https://docs.microsoft.com/en-us/azure/azure-stack/

    https://docs.microsoft.com/en-us/azure/azure-stack/azure-stack-troubleshooting

    https://docs.microsoft.com/en-us/azure/azure-stack/azure-stack-diagnostics

    https://aka.ms/GetAzureStackLogs

     

    Thanks,


    Gary Gallanes

    Monday, May 22, 2017 4:42 PM
  • Dear Gary,

    Let me try first as per your advice and get back to you later.

    It is much appreciate your effort regarding in this matter.

    Thanks & Best Regards,

    Hein

    Tuesday, May 23, 2017 3:20 AM
  • Dear Gary,

    Good day to you!!!

    We had tried with TP3 refresh package and we were stacking at time server setting;

    VERBOSE: Setting the time server 'time.windows.com' on domain server 'MAS-DC01'. - 5/24/2017

    We can reach "time.windows.com" via nslookup on AzureStack Host Server.

    We set time setting to our local (Time Zone: UTC: 06:30 Yangon (Rangoon), Region: Myanmar) on both original bare metal host server and AzureStack host server.

    Full error at stacking stage are as follows;

    Windows feature 'Web-WebServer' installed successfully on Node 'MAS-BGPNAT01'!

     Action 'Deployment'
        0% Running action plan...
       Step 0 - Phase 0 - Configure physical machine and external networking
          0% Deploy and configure physical machines, BGP and NAT
         Task Cloud - Deployment-Phase0-DeployBareMetalAndBGPAndNAT
            Running action
           Action 'Deployment-Phase0-DeployBareMetalAndBGPAndNAT'
              Running action plan...
              [oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo          ]
             Step 0.26 - (NET) Configure NAT and Time Server
                Syncs the time server and configures NAT entries.
                [                                                                                ]
               Task Cloud\Fabric\BGP - Configure
                  Running interface

    VERBOSE: All computers have rebooted successfully. - 5/24/2017 8:06:27 PM
    VERBOSE: Interface: Interface Deployment completed. - 5/24/2017 8:06:27 PM
    COMPLETE: Task Cloud\Fabric\BGP - Deployment
    VERBOSE: Task: Task completed. - 5/24/2017 8:06:27 PM
    COMPLETE: Step 0.25 - (NET) Setup BGP and NAT
    VERBOSE: Step: Status of step '0.25 - (NET) Setup BGP and NAT' is 'Success'. - 5/24/2017 8:06:27 PM
    STARTING: Step 0.26 - (NET) Configure NAT and Time Server
    VERBOSE: Step: Running step 0.26 - (NET) Configure NAT and Time Server - 5/24/2017 8:06:27 PM
    VERBOSE: Task: Running interface 'Configure' of role 'Cloud\Fabric\BGP'. Attempt #1.  - 5/24/2017
    8:06:27 PM
    STARTING: Task Cloud\Fabric\BGP - Configure
    VERBOSE: Interface: Path to module: C:\CloudDeployment\Classes\BGP\BGP.psm1 - 5/24/2017 8:06:27 PM
    VERBOSE: Interface: Running interface Configure (Classes\BGP\BGP.psm1, BGP:Configure) - 5/24/2017
    8:06:27 PM
    WARNING: The names of some imported commands from the module 'RoleHelpers' include unapproved verbs
     that might make them less discoverable. To find the commands with unapproved verbs, run the
    Import-Module command again with the Verbose parameter. For a list of approved verbs, type
    Get-Verb. - 5/24/2017 8:06:29 PM
    WARNING: The names of some imported commands from the module 'SetupBGP' include unapproved verbs
    that might make them less discoverable. To find the commands with unapproved verbs, run the
    Import-Module command again with the Verbose parameter. For a list of approved verbs, type
    Get-Verb. - 5/24/2017 8:06:29 PM
    VERBOSE: Waiting for connectivity to time server 'time.windows.com'. - 5/24/2017 8:06:29 PM
    VERBOSE: Setting the time server 'time.windows.com' on domain server 'MAS-DC01'. - 5/24/2017
    8:06:41 PM

    Thanks & Best Regards,

    Hein

    Thursday, May 25, 2017 4:10 AM
  • Dear Gary,

    Good day to you !!!

    Now, POC installation has been deployed successfully and got Admin Portal & tenant portal with AzureStackAdmin account. We are using ADFS and tried to create new tenant account according to the steps in following link;

    https://docs.microsoft.com/en-us/azure/azure-stack/azure-stack-add-new-user-aad

    But we can't find Active Directory in left navigation bar as described. Is is due to ADFS? How can we add tenant account in ADFS environment?

    We're looking forward to hear from you soon !!

    Regards,

    Hein

    • Marked as answer by HeinHKO Wednesday, May 31, 2017 1:09 PM
    Tuesday, May 30, 2017 11:06 AM