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Focus is always on CCA application , not able to open the other applications RRS feed

  • Question

  • Hi,

    In the Citrixbox agent application is launched

    From the dashboard, when you click on Activity , or case from the dashboard

    and try to work on other applications as well  like outlook, notepad,excel, visualstudio,msoffice

    Foucs is not going to that applications, not able to work on the other applications


    I hope this helps. If my response answered your question, please mark the response as an answer and also vote as helpful. -------------------------------------------------------------------------------- Jhansi


    • Edited by Sri_S Tuesday, November 6, 2012 6:49 AM
    Tuesday, November 6, 2012 6:48 AM