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Need some help analyzing this trace please RRS feed

  • Question

  • hey guys

    I hope there is a Windows Performance Analyzer expert reading this! Need some help. I am very new with this tool and not sure what to look for

    I have an issue where we have a new model device we want to add to our fleet. Issue is though the Wacom Driver is causing very high CPU usage constantly

    I have checked the tool's trace but nothing is really throwing alarm bells to tell me what is wrong with the driver

    I know the process that is causing the issue but not sure how to fix?

    Already updated all drivers including the wacom driver and all windows updates

    I have uploaded the trace capture to my onedrive below if you want to check it out ? > https://1drv.ms/u/s!Agq3XMA9ywRsgYsHv70goS8hjtyBLQ 

    I performed a trace with the following settings

    Resource Analysis:

    CPU usage

    Performance scenario:

    General

    Detail Level:

    Verbose

    Logging Mode:

    File


    • Edited by Drekko Wednesday, June 28, 2017 2:53 AM
    Wednesday, June 28, 2017 2:52 AM