locked
Regarding Crash Report RRS feed

  • Question

  • Hello Sir,

          I am Avanesh Kumar Sharma want to know about analyzing crash report. I deployed a window apps on window store and after some days i got a crash report (.cab file) from microsoft to debug my apps, but there is a huge problem to read this crash report as a developer.

      For this i installed WinDbg in my window PC to read extracted .cab files (.mdmp files). but i got some problems during debugging.which details are as follows-

    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    OK                                             C:\Ssymbols
    Deferred                                       SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: C:\Ssymbols;SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\images
    Windows 8 Version 9200 MP (2 procs) Free ARM (NT) Thumb-2
    Product: WinNt, suite: SingleUserTS
    Machine Name:
    Debug session time: Fri Aug  1 11:05:22.000 2014 (UTC + 5:30)
    System Uptime: not available
    Process Uptime: 0 days 0:03:26.000
    ................................................................
    ................................................................
    ....................
    Loading unloaded module list
    .......................
    The call to LoadLibrary(ext) failed, Win32 error 0n2
        "The system cannot find the file specified."
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(exts) failed, Win32 error 0n2
        "The system cannot find the file specified."
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(uext) failed, Win32 error 0n2
        "The system cannot find the file specified."
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(ntsdexts) failed, Win32 error 0n2
        "The system cannot find the file specified."
    Please check your debugger configuration and/or network access.
    This dump file has an exception of interest stored in it.
    The stored exception information can be accessed via .ecxr.
    (11e4.16f4): Unknown exception - code 80131623 (first/second chance not available)
    coreclr!EEPolicy::HandleFatalError+0x40:
    71f45ef0 ab02     add         r3,sp,#8
    0:021> .reload /f
    .Unable to load image TaskHost.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for TaskHost.exe
    *** ERROR: Module load completed but symbols could not be loaded for TaskHost.exe
    .Unable to load image ntdll.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntdll.dll
    .Unable to load image KERNELBASE.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for KERNELBASE.dll


    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.

    .Unable to load image msvcrt.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for msvcrt.dll
    .Unable to load image YPerfHealthLogger.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for YPerfHealthLogger.dll
    *** ERROR: Module load completed but symbols could not be loaded for YPerfHealthLogger.dll
    .Unable to load image combase.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for combase.dll
    .Unable to load image OLEAUT32.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for OLEAUT32.dll
    .Unable to load image advapi32legacy.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for advapi32legacy.dll
    .Unable to load image kernel32legacy.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for kernel32legacy.dll
    .Unable to load image AppChromeAPI.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for AppChromeAPI.dll
    *** ERROR: Module load completed but symbols could not be loaded for AppChromeAPI.dll
    .Unable to load image CoreUI.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for CoreUI.dll
    *** ERROR: Module load completed but symbols could not be loaded for CoreUI.dll
    .Unable to load image XmlLite.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for XmlLite.dll

    same type of problems occured during whole debug process. Please sir help me to read crash report in a developer language.

    And tell me which source path and image path i need to save in winDbg file tab while my apps was on apps store.

    Wednesday, September 3, 2014 12:54 PM

Answers