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Blue screen error KMODE_EXCEPTION_NOT_HANDLED all time RRS feed

  • Question

  • Hi,

    I have a MSI Dragon Edition 2 (http://msi.com/product/nb/GT70-Dragon-Edition-2.html) with all drivers updated and i have a problem with some driver who i does not know what is...

    Above e put the output os WinDbg to help, someone knows what is happening?

    Thanks!!

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    *                        Bugcheck Analysis                                    *
    *                                                                             *
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    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800184e06d5, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception

    Debugging Details:
    ------------------

    Page 7fb28a not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fadd2 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fadd2 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fb200 not present in the dump file. Type ".hh dbgerr004" for details
    Page 7fadd2 not present in the dump file. Type ".hh dbgerr004" for details

    READ_ADDRESS:  ffffffffffffffff 

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP: 
    nt!KiUpdateTimeAssist+219
    fffff800`184e06d5 c3              ret

    EXCEPTION_PARAMETER2:  ffffffffffffffff

    BUGCHECK_STR:  0x1E_c0000005_R

    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

    PROCESS_NAME:  System

    CURRENT_IRQL:  d

    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

    DPC_STACK_BASE:  FFFFD000208B1FB0

    LAST_CONTROL_TRANSFER:  from fffff80018621ed7 to fffff800185d9ca0

    STACK_TEXT:  
    ffffd000`208afb58 fffff800`18621ed7 : 00000000`0000001e ffffffff`c0000005 fffff800`184e06d5 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`208afb60 fffff800`185e58c2 : ffffe000`0bd99084 006d0069`00740040 00740075`006f0065 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x37d47
    ffffd000`208b0250 fffff800`185e3dfe : 006d0069`0074002d 00740022`003d0065 00000000`00000001 ffffe000`01b13fb8 : nt!KiExceptionDispatch+0xc2
    ffffd000`208b0430 fffff800`184e06d5 : 00200020`00200020 00000000`00000001 ffffe000`0f37bfb8 ffffe000`01b13fb8 : nt!KiGeneralProtectionFault+0xfe
    ffffd000`208b05c8 00200020`00200020 : 00000000`00000001 ffffe000`0f37bfb8 ffffe000`01b13fb8 ffffe000`0c218a48 : nt!KiUpdateTimeAssist+0x219
    ffffd000`208b05d0 00000000`00000001 : ffffe000`0f37bfb8 ffffe000`01b13fb8 ffffe000`0c218a48 ffffe000`003dcbd0 : 0x00200020`00200020
    ffffd000`208b05d8 ffffe000`0f37bfb8 : ffffe000`01b13fb8 ffffe000`0c218a48 ffffe000`003dcbd0 ffffe000`0bc4d200 : 0x1
    ffffd000`208b05e0 ffffe000`01b13fb8 : ffffe000`0c218a48 ffffe000`003dcbd0 ffffe000`0bc4d200 ffffe000`01b13fb8 : 0xffffe000`0f37bfb8
    ffffd000`208b05e8 ffffe000`0c218a48 : ffffe000`003dcbd0 ffffe000`0bc4d200 ffffe000`01b13fb8 fffff800`1843e6fe : 0xffffe000`01b13fb8
    ffffd000`208b05f0 ffffe000`003dcbd0 : ffffe000`0bc4d200 ffffe000`01b13fb8 fffff800`1843e6fe ffffe000`0c218a50 : 0xffffe000`0c218a48
    ffffd000`208b05f8 ffffe000`0bc4d200 : ffffe000`01b13fb8 fffff800`1843e6fe ffffe000`0c218a50 00000000`00000001 : 0xffffe000`003dcbd0
    ffffd000`208b0600 ffffe000`01b13fb8 : fffff800`1843e6fe ffffe000`0c218a50 00000000`00000001 ffffe000`0d8a1c10 : 0xffffe000`0bc4d200
    ffffd000`208b0608 fffff800`1843e6fe : ffffe000`0c218a50 00000000`00000001 ffffe000`0d8a1c10 ffffd000`208b0600 : 0xffffe000`01b13fb8
    ffffd000`208b0610 fffff800`18444de9 : 00000000`00000000 ffffe000`0bc4d2b0 00000000`00000000 fffff800`185a14c5 : hal!IoMapTransferInternal+0x117ca
    ffffd000`208b0660 fffff800`184437f2 : ffffe000`0bc4d200 ffffe000`01693a00 ffffe000`0c218a20 00000000`00000002 : hal!HalpAllocateAdapterCallbackV2+0x149
    ffffd000`208b0700 fffff800`1843b4fe : ffffe000`01dc3050 ffffe000`01693ac0 00000000`00000001 00000000`00000002 : hal!HalAllocateAdapterChannelV2+0x142
    ffffd000`208b0740 00000000`00000000 : ffffe000`0b6b4328 ffffe000`01dc3050 ffffe000`01693a80 ffffe000`01693ac0 : hal!HalBuildScatterGatherListV2+0x17cbe


    STACK_COMMAND:  kb

    FOLLOWUP_IP: 
    nt!KiUpdateTimeAssist+219
    fffff800`184e06d5 c3              ret

    SYMBOL_STACK_INDEX:  4

    SYMBOL_NAME:  nt!KiUpdateTimeAssist+219

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME:  ntkrnlmp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP:  52520fe4

    BUCKET_ID_FUNC_OFFSET:  219

    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!KiUpdateTimeAssist

    BUCKET_ID:  0x1E_c0000005_R_nt!KiUpdateTimeAssist

    ANALYSIS_SOURCE:  KM

    FAILURE_ID_HASH_STRING:  km:0x1e_c0000005_r_nt!kiupdatetimeassist

    FAILURE_ID_HASH:  {9e4ab8e7-8cc4-ec39-4ead-4ade87ef3b03}

    Followup: MachineOwner
    ---------

    Sunday, December 8, 2013 12:11 PM

All replies

  • Fix you symbols with .symfix and rerun !analyze -v on the dump with correct symbols. Are you over xlocking the machine? Regardless, you should talk with MSI as this is not a general support forum for retail machine crashes

    d -- This posting is provided "AS IS" with no warranties, and confers no rights.

    Sunday, December 8, 2013 4:29 PM