The following forum(s) have migrated to Microsoft Q&A (Preview): Azure Active Directory!
Visit Microsoft Q&A (Preview) to post new questions.

Learn More

Created Azure Active Directory for the Windows Hardware Dev Center program, but can't sign into it RRS feed

  • Question

  • Ultimately I need to get our driver signed for Windows 10, but first must register for the Windows Hardware Dev Center program.  It seems I need to create an Azure Active Directory.  So I end up at

    to sign up.

    I entered the user name: and all goes well.  Does this have to be a working email address before creating the directory?  The contact email address is, but not the user name.  When I try to sign in by clicking the "Sign in to Azure AD" button  at,

    I end up back at the Get Started page:

    How do I create an Azure AD that I can sign in to?

    Thursday, September 12, 2019 5:34 PM

All replies

  • Hi Gary,

    You can use a fake email, but it is better to use the account associated with your subscription. I tested a moment ago and was able to create a directory using a false domain.

    When you create the directory, you should get a notification in the top right corner of the portal that it successfully created. Did you check those notifications?

    It may take a moment for your tenant to appear so I would suggest signing out and signing in again in incognito mode. You may want to try using a different browser as well. My guess is that another set of your credentials is being stored in the cookies. 


    Please take a moment to "Mark as Answer" and/or "Vote as Helpful" wherever applicable. Thanks!

    Thursday, September 12, 2019 11:18 PM
  • Hi Marilee,

    Thanks so much for your reply.  Your screen shot doesn't look like the page I'm trying to sign up from, so maybe I'm in the wrong place:

    At that page, the domain name already has "" filled in and it doesn't have an "organization name" box.  Could you send me the link from which you took your screenshot?  I never got a notification in the top right.  After clicking on "Create" there's a little circle at the bottom that goes round and round and then I just end up back to the "Get Started" page as mentioned above (see link above for Get Started page).

    Do I need to be signed in to a Microsoft account for this to work? I don't know what you mean by signing in "in incognito mode".

    Please send the link from your screenshot.  Perhaps it will work from there. Thanks again for your reply.


    Monday, September 16, 2019 4:24 PM
  • I notice on Chrome that I can sign in with the free Azure AD account, at least I could when I changed my password.  I originally thought that the Azure AD account was different than an ordinary Microsoft account, but I see that I can sign in with the new Azure AD account in the same place as my individual account.  I guess I need to use the Azure AD account to register for the Windows Hardware Dev Center program.  Now I that I have my Azure AD account, I need to figure out how it helps.  I don't understand what I'm supposed to do at step 3 described on

    It says for step 3a, "Download [from where?] the provided signable file [my kernal driver]."  I don't need to download my own file!  Step 3b I think I can do.  Step 3c is "Upload the signable file" [to whom?]. 

    Maybe my question on step 3 should be on a different forum?



    Monday, September 16, 2019 9:40 PM
  • Hi Gary,

    So sorry for the late reply! You just need to go to, hit the plus sign in the top left corner, search for Azure Active Directory, and hit Create. I would use an incognito browsing tab to sign in and out to see the tenant created.

     For step 3a, you would get this from the certificate authority so if you already have the file you don't need to download it. And for 3c, you should be able to sign and upload directly here.

    Please take a moment to "Mark as Answer" and/or "Vote as Helpful" wherever applicable. Thanks!

    Wednesday, October 9, 2019 10:46 PM