Huawei Ascend W1 - No support for Windows Phone 8.1

Question

I was looking forward to Windows Phone 8.1 on my Huawei W1, but get sprung this error :(

I have updated to the pre-installation update for Windows Phone [phone])

It's just confusing that I am getting such error as the Nokia Lumia 520, with roughly the same specifications, is getting the update fine, whereas the Huawei W1 isn't.

Someone please help, I have enclosed a screenshot of the error I am getting.

Answer 1

I've tried to perform the update to Windows Phone 8.1 Preview for Developers, but after the download has completed I get the following error message.

The update was downloaded, but couldn't be opened. (80188309)

I've restarted the phone a couple times and retried without any suggest.

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TSchweb

Answer 2

Hello Ryan,

Can I please get the following details:

•  Make/Model
• OS Version #
• Firmware Version #
• Mobile Operator
• Country

Thank you,

Eli A.

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Windows Phone Support - Tech Lead

Answer 3

Hi all,

My phone for developing has always been the Huawei Ascend W1. After the update finally being released to developers, I began updating. The first update (8.0.10532.166) downloaded, prepared to install and installed perfectly fine. Then I began to update to 8.1. It downloaded and then it began 'preparing to install'. Whilst still 'preparing to install', I received a screen saying that the installation was cancelled due to a lack of free space. I then made enough space and tried again. After going through the download and reaching the end of 'preparing to download' I received this error "The update was downloaded, but couldn't be opened. (80188309)". The only option on screen was to 'check for updates', when doing so the whole process happened again, including the same error. I then reset my phone through the 'About' option. I re-downloaded 'Preview for Developers' and tried the update again. After it had downloaded and prepared to install, I received the same error! "The update was downloaded, but couldn't be opened. (80188309)".

Model: Huawei W1-U00

OS Version: 8.0.10532.166

Firmware revision number: 1030.5614.16900.20900

Mobile Operator: Bought from o2, but with GiffGaff. Giffgaff is o2 kind of.

Country: England, UK

I am desperate to try out and develop with Windows Phone 8.1. Please help fix this or help me find how to fix this.

Your's Thankfully and desperately,

Heisenburger.

Answer 4

I have the same problem too,anyone can help me to fix it?

Thanks lot!

Answer 5

Model: Huawei W1-U00

OS Version: 8.0.10532.166

Firmware revision number: 1030.5614.16900.20900

Mobile Operator: KPN

Country: Netherlands

Answer 6

Same Problem on the same Device with the same OS Version, but in Germany with an unbranded Phone.

My Firmware Revision Number is 1030.5614.00000.06030

Answer 7

Model: HUAWEI W1-U00
OS version: Windows Phone [phone])
Firmware version: 1030.5614.16900.20900
Mobile operator: O2
Country: England, United Kingdom

Please get this fixed as soon as possible!! (Error code 80188309), desperately wanting to develop for Windows Phone 8.1!!!

Answer 8

Huawei W1-U00

8.0.10532.166

1030.5614.16900.20900

O2 UK

England

Answer 9

Model: Huawei W1-U00

OS Version: 8.0.10532.166

Firmware revision number: 1030.5614.16900.20900

Mobile Operator: Tele 2

Country: Russia

Answer 10

• Make/Model : HUAWEI W1-U00
• OS Version : 8.0.10532.166
• Firmware Version : 1030.5610.22500.05420
• Mobile Operator : Orange TN
• Country : Tunisia

Answer 11

• Make/Model : HUAWEI W1-U00
• OS Version : 8.0.10532.166
• Firmware Version : 1030.5610.22500.05420
• Mobile Operator : Orange TN
• Country : Tunisia

Answer 12

• Make/Model: Huawei Ascend W1-U00
• OS Version: 8.0.10532.166
• Firmware version: 1030.5614.16900.20900
• Mobile Operator: O2
• Country: United Kingdom

Answer 13

Huawei W1-U00

8.0.10532.166

1030.5614.00000.06030

HD1U8835M ver B

SOC 8230

H3G tre.it

Italy

Answer 14

Make/Model: Nokia Lumia 920

• OS Version # 8.0.10532.166
• Firmware Version # 3051.40000.1347.1001
• Mobile Operator: AT&T
• Country: US

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TSchweb

Answer 15

Hey,

A quick google search of the 'Huawei Ascend W1' resulted in these findings on a german page.

Huawei

Huawei is the only vendor really specifically what concerns the update plans, and issued the single Windows Smartphone in the range a clear rejection. The in January 2013 presented at CES and about two months later, Available Ascend W1 is Huawei not upgrade to Windows Phone 8.1.

'For the Huawei Ascend W1 there will be no update.'
Huawei PR agency

There is also matching information and new information about the 8.1 update on the 'Huawei Ascend W1' Wikipedia page.

With a small bit of extra reasearch I found this

Finally, Huawei has made a concrete statement to update its plans. Accordingly, the Ascend W1 is 8.1 definitely does not get the new Windows Phone. A reason for the cancellation 
did not name the manufacturer. The already over a year old Ascend W1 is Huawei's single WP8 model, since there was nothing new.

-Sorry for no links, my account isn't verified yet-

Answer 16

Hey,

A quick google search of the 'Huawei Ascend W1' resulted in these findings on a german page.

Huawei

Huawei is the only vendor really specifically what concerns the update plans, and issued the single Windows Smartphone in the range a clear rejection. The in January 2013 presented at CES and about two months later, Available Ascend W1 is Huawei not upgrade to Windows Phone 8.1.

'For the Huawei Ascend W1 there will be no update.'
Huawei PR agency

There is also matching information and new information about the 8.1 update on the 'Huawei Ascend W1' Wikipedia page.

With a small bit of extra reasearch I found this

Finally, Huawei has made a concrete statement to update its plans. Accordingly, the Ascend W1 is 8.1 definitely does not get the new Windows Phone. A reason for the cancellation 
did not name the manufacturer. The already over a year old Ascend W1 is Huawei's single WP8 model, since there was nothing new.

-Sorry for no links, my account isn't verified yet-

Thanks for that Heisenburger!

I just whizzed an email to Huawei with a, what I think, a strong message from the eye of any developer.

"Hello,
I am writing this email to spark my outrage on the Windows Phone 8.1 availability for the Huawei Ascend W1.

I am completely annoyed by the way Huawei are treating Microsoft with this massive update.
At Build 2014, Microsoft announced Windows Phone 8.1 as to ALL Windows Phone 8 devices, and you are not going to release Windows Phone 8.1 for the Huawei Ascend W1, no matter what.

I am not alone in the march for customers wanting the upgrade.
As you can see by my question on Microsoft Developer Network (link ommited), we can see that many customers wanting to try the Windows Phone 8.1 Developer Preview, but we can't because of the error code we get, the same one we faced with the early adoption of Update 3 and Nokia Lumia Black.

I suggest that you allow us Windows Phone users to experience Windows Phone 8.1 on our devices, as we want to develop for the new platform for those of us running Windows Phone 8.1.

I am going to end this email on a strong message.
Just be warned, if you won't allow us to have Windows Phone 8.1, you are going to lose a lot of customers. Since Windows Phone 8.1 is going to be released very soon, the modern apps (like the upcoming BBM) are not going to work on WP8, they will only work on WP8.1.

Let us have Windows Phone 8.1."

Hopefully I should receive a reply and Huawei will let out a firmware update so we can have this update!

Answer 17

estamos jodidos los que usamos el w1 que mierda 

Answer 18

And Huawei W2 - the same problem too...

•  Make/Model  Huawei W2-U00
• OS Version #  8.0.10532.166
• Firmware Version #  3039.0004.01000.00600
• Mobile Operator Megafon
• Country  Russia

Answer 19

Huawei Ascend W2

• Model: HUAWEI W2-U00
• OS: 8.0.10532.166
• Firmware: 3039.0004.432000.11400
• Operator: Congstar
• Country: Germany (imported through the Netherlands - unbranded)

Answer 20

Huawei Ascend W1

• Model: HUAWEI W1-U00
• OS: 8.0.10532.166
• Firmware: 1030.5614.00000.06030
• Operator: TIM
• Country: Italy (unbranded)

Ryan, help us! We all want WP 8.1!

Answer 21

• Model: Huawei Ascend W1-C00
• OS Version: 8.0.10532.166
• Firmware Version: 1030.5603.09200.05800
• Mobile Operator: CTCC
• Country: China(mainland)

---

仰天大笑出门去，一头栽进南湖。

Answer 22

I have the same problem. Just my country: Russia, Mobile operator: Megafon. I believe, that WP support will correct this bug. Thanks!

Answer 23

I have the same problem too, Error code (80188309)

Model: HUAWEI W1-C00
OS version: Windows Phone [phone])
Firmware version: 1030.5614.42200.20600
Mobile operator: Smartfren
Country: Indonesia

Please get this fixed as soon as possible!! 

Answer 24

Huawei W1
OS Version --> Windows 8.0.10532.166

Firmware version--> 1030.5614.05500.21300

Operator---> Vodafone

(Italy)

Same error code..

That's soooo annoying..

Answer 25

• HUAWEI W1 - U00
• 8.0.10532.166
• 1030.5614.00000.06030
• WIND
• ITALY

Answer 26

Hey Guys!

Another thread has been opened for this topic with a much greater participation. http://answers.microsoft.com/en-us/winphone/forum/wp8-wpupdate/windows-phone-81-ascend-w1-80188309/5e00c412-16cc-46bd-b6a2-fa6df0ba7c58

There Microsoft says that they are busy solving the issue. Guess that means good news :)

Answer 27

Only for those DESPERATELY wanting Windows Phone 8.1 on W1...

Here you go, this is the final piece whilst Microsoft fix the issue!

Link 1 - http://youtu.be/cdgfyUio7hY

Link 2 - http://forums.wpcentral.com/windows-phone-8-1-preview-developers/277026-confirmed-huawei-ascend-w1-will-work-windows-phone-8-1-a.html

Answer 28

Hello Everyone,
Here is the Friday update on how things are moving forward.  Without further delay, here is the news for today:

1. A little clarification on the update notification.  The notification has stopped for all devices that have not yet taken the first update, however those that have taken the first update and are waiting for the second update to the current 8.1 build will continue to occur.  At this point, I would recommend ignoring the update notification and wait for further updates from us.
2. The update itself is not going to be available today, or likely early next week.  We are continuing to work on getting you this update but it will not be as fast as you would like.  I know a lot of you would like a better timeline on when it will be available, and at this time I cannot commit to a date.  I will however, commit to updating you next Thursday April 24^th, 2014 with any additional news.  If I have any news or details before then, I will of course update you at that time.

We appreciate you being eager to participate in the Windows Phone Developer Preview Program, and look forward to getting it to you as soon as possible.

Thank you,
Eli A.

---

Windows Phone Support - Support Delivery Manager

Answer 29

Any update Eli?

Answer 30

Anyone has tried to update today?

Answer 31

Nothing here... locks like they forgot us...

Answer 32

W1 Ascend W1-U34

OS: 8.0.10211.204

Firmware: 1030.5614.11300.05900

operator: Wind

Canada

Answer 33

They haven't forgotten about us!!

https://www.youtube.com/watch?v=I6HumYTwxwA

Answer 34

Hi,

seeing your video and knowing it works is nice, but doesn't help people who want the normal developer preview on their phones. Here is the promised update from Eli A.:

Hello Everyone,

Thank you all for waiting patiently over the last week, and continuing to stick with us as we work on getting you the Windows Phone 8.1 Preview.  We believe we have identified the fix and will be going through some of our normal testing to confirm.  With that being said, I don’t have an update yet on when we will roll this fix out to you.

I plan to provide more information on Thursday May 1^st.  In the meantime, please continue to hold on and thank you again for your willingness to participate in our Developer Preview Program.

Thank you,

Eli A.

http://answers.microsoft.com/en-us/winphone/forum/wp8-wpupdate/windows-phone-81-ascend-w1-80188309/5e00c412-16cc-46bd-b6a2-fa6df0ba7c58?page=93

Wait and see. Or drink tea, as the British would :)

Matthias

Answer 35

Hello Everyone,
Here is the Friday update on how things are moving forward.  Without further delay, here is the news for today:

1. A little clarification on the update notification.  The notification has stopped for all devices that have not yet taken the first update, however those that have taken the first update and are waiting for the second update to the current 8.1 build will continue to occur.  At this point, I would recommend ignoring the update notification and wait for further updates from us.
2. The update itself is not going to be available today, or likely early next week.  We are continuing to work on getting you this update but it will not be as fast as you would like.  I know a lot of you would like a better timeline on when it will be available, and at this time I cannot commit to a date.  I will however, commit to updating you next Thursday April 24^th, 2014 with any additional news.  If I have any news or details before then, I will of course update you at that time.

We appreciate you being eager to participate in the Windows Phone Developer Preview Program, and look forward to getting it to you as soon as possible.

Thank you,
Eli A.

---

Windows Phone Support - Support Delivery Manager

Any update?  Looks like we were kicked to the side like WP7.

I have this phone as my Dev unit and I can write anything for WP8.1 now. Thanks

Answer 36

We should get an update sometime this Friday!

Hopefully, you will have the update this month (I didn't say 'we' because I have already got it!)

Answer 37

We have been having trouble with this same error since we attempt to update on May 7th.  Now May 16th any updates?

Answer 38

has anyone tried updating their w1 to 8.1 now that it can be updated through preview app? 

I updated mine but there seems to be an issue where the sd card isn't detected..