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SQL Server Error Messgae RRS feed

  • Question

  • Has anyone seen this before form the event logs DecryptDecompress() failed, Tag=5398148, Error=604

    Some work was performed on the server this morning. the cache driver was replaced by a bigger drive, on restarting the services we are getting all kinds of issues, pst files seem to be growing as expected, but devices are not re connecting, srp is connected..


    Friday, February 17, 2012 9:48 AM

Answers

  • This message will occur when the user’s encryption key has expired and needs to be regenerated.

    for solution please check this similar thread http://www.blackberryforums.com.au/forums/general-bes-discussion/1145-decryptdecompress-failed-error-609-a.html


    http://uk.linkedin.com/in/ramjaddu

    • Marked as answer by marklehmann26 Friday, February 17, 2012 10:46 AM
    Friday, February 17, 2012 9:53 AM

All replies

  • This message will occur when the user’s encryption key has expired and needs to be regenerated.

    for solution please check this similar thread http://www.blackberryforums.com.au/forums/general-bes-discussion/1145-decryptdecompress-failed-error-609-a.html


    http://uk.linkedin.com/in/ramjaddu

    • Marked as answer by marklehmann26 Friday, February 17, 2012 10:46 AM
    Friday, February 17, 2012 9:53 AM
  • This is on a BES that has hundreds of users will this need to be done for every user?
    Friday, February 17, 2012 10:20 AM
  • Hi RamJaddu 

    Thanks for your responce. We ended up having to roll back to yesterdays DB all is working now.  The reason the error occured was the customer had been provisioning a new disk but would not reconnect to the BES.

    Friday, February 17, 2012 10:46 AM
  • Nice stuff ....

    http://uk.linkedin.com/in/ramjaddu

    Friday, February 17, 2012 10:53 AM