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Windows 8 preview version of ADSL connection problems

    Question

  • My windows 8 preview connection ADSL normal, data flow and then cuts off a net, how to solve?
    Wednesday, September 21, 2011 6:36 AM

All replies

  • Hey CN_Dizzy,

    Sorry to hear you are having a problem with your DSL connection in your Windows Developer Preview installation.  My first suggestion is that you make sure you have the latest drivers for your PC's network adapter from either the PC manufacturer's support site or the network adapter manufacturer's support site.  Please reply back with your findings and also more detail on the make and model of the PC and network adapter you are using.

    Regards,

    Gary

    Wednesday, September 21, 2011 3:37 PM
    Answerer
  • Network adapter type: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
    Thursday, September 22, 2011 5:26 AM
  • CN_Dizzy,

    Check the device manager (WIN+r, devmgmt.msc, OK) for any '!' or '?' or 'X' next to your Marvell Ethernet controller under Network Adapters.  Also right click on the Marvell Ethernet controller and choose properties, from the driver tab, make a note of the driver version and reply back with that information. 

    Are you losing connection to the Internet and your Local Network when this happens? 

    Try another known good Ethernet cable and try another known good port on your switch/router.

    Reply back with your results and any other information we could use to help resolve this problem.

    Thanks,

    Gary

     


    Gary Miller | Escalation Engineer | Consumer Software & Services Support (CS3) One Microsoft Way, Redmond, WA, 98052 USA http://support.microsoft.com
    Thursday, September 22, 2011 3:25 PM
    Answerer