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Signed drivers still don't load on Windows 7, XP RRS feed

  • Question

  • I am hoping someone out there can help. Let me preface this with the statement that I am a raw newbie when it comes Windows and how it works. I have just completed the process of getting USB drivers signed and my hardware certified. I did all my testing with a Windows 8 64 bit system, and I used the usbser.sys file with my inf file containing my company VID. I passed all the test for Windows 8 and submitted using a VeriSign certificate. I just downloaded my cab file and tried it on a Windows 8 PC.  I used the pnputil to load the new inf and it worked just as I expected. But, when I try it on a Windows 7 and XP machine, I still get the warning about the driver not being signed. I am at a loss to understand why this is happening. Can anyone help me with this?

    Thursday, October 31, 2013 10:48 PM

Answers

  • It has been a while since I did a WHQL submission (my clients normally do it after I've left the project), but in the past you had to submit test logs for all the systems you wanted to support.


    Don Burn Windows Filesystem and Driver Consulting Website: http://www.windrvr.com Blog: http://msmvps.com/blogs/WinDrvr

    • Marked as answer by SidLevingston Friday, November 1, 2013 9:26 PM
    Friday, November 1, 2013 12:31 AM

All replies

  • Did you submit only for Windows 8?  The driver has to be signed for Windows 7 also, and since we are talking WHQL AFAIK that is no longer supported for certification.


    Don Burn Windows Filesystem and Driver Consulting Website: http://www.windrvr.com Blog: http://msmvps.com/blogs/WinDrvr

    Thursday, October 31, 2013 11:17 PM
  • Hi Don,

    I guess I don’t know for sure. I only tested on a Windows 8 PC. I was under the impression that if my files were certified for Windows 8, they would work on older OS’s. Am I wrong about that? Did I forget to check some box during the submission process, or do I need to test on each of the OS’s and submit for each one?

    Thanks for the help,

    Sid

    Friday, November 1, 2013 12:09 AM
  • It has been a while since I did a WHQL submission (my clients normally do it after I've left the project), but in the past you had to submit test logs for all the systems you wanted to support.


    Don Burn Windows Filesystem and Driver Consulting Website: http://www.windrvr.com Blog: http://msmvps.com/blogs/WinDrvr

    • Marked as answer by SidLevingston Friday, November 1, 2013 9:26 PM
    Friday, November 1, 2013 12:31 AM