New mail (unread count) is not shown in parent folder containing sub folders RRS feed

  • Question

  • Hi All,

    I have a problem regarding the unread mail indication in my folders, which contain one or more child folders. If a new unread mail is in a folder, the unread mail count is displayed in that specified folder. But, it's not working in the case of folders with children. Is that a bug or any other settings option is available? Does anyone encountered a problem like this before?

    Additionally, I'm using Outlook2016, that comes with the Office365 package.

    Thanks in advance!


    Amresh S.

    Wednesday, August 31, 2016 5:35 AM


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