locked
Touch keyboard with mini keys

    Question

  • I suddenly have a issue with the touchscreen OSK. For some reason the keys have become so small the occupy about 2 percent of the enclosing black box. Clicking dock does not solve the issue.

    The button to change the type is also not usable.

    Is there a way to fix this without reinstalling?

    Friday, September 16, 2011 3:26 PM

All replies

  • Robert Vissers,

    Have you verified that all of your drivers are up to date?


    Chris
    Friday, September 16, 2011 8:22 PM
  • Yes, it happened within the same session. It worked one minute and it was broken the next. Unfortunately it has not yet happened the other way around.

     

    Monday, September 19, 2011 11:41 AM
  • Robert Vissers,

    The next step would be to do a push button reset to see if this resolves your issue.  Please follow the below steps to initiate that:

    1. Click Start > Control Panel

    2. Select the General section on the left

    3. Click the “Get started” button under “Refresh your PC without affecting your files”.

    4. Click the Next button at the “Refresh your PC” step of the wizard.

    · This first step of the wizard is shown in a green strip that covers the middle portion of the screen.

    · The description text at this step shows the following:

    Here’s what will happen:

    · Your files and personalization settings won’t change.

    · Your PC settings will be restored to their defaults.

    · Apps from Windows Store will be kept. All other apps will be removed.

    5.  Insert the USB key or DVD with the Windows installation files if prompted.

    · This description text at this step shows the following:

    Insert your Windows installation or recovery media

    · Some files are missing. The media will provide these files.

    · As soon as you insert the media, the wizard automatically moves to the next step.

    6. Click the Refresh button at the “Ready to refresh your PC” step.

    · This description text at this step shows the following:

    Your PC will restart. This will take a few minutes.

    At this point, the PC will restart and the Push Button Reset process will take over. Once completed, your PC will reboot and the user will be left at the Lock Screen where they can log back in with their existing user account.


    Chris
    Monday, September 19, 2011 4:23 PM