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Package rollout for WP8.1 RRS feed

  • Question

  • My initial understanding is the package rollout feature has no impact on WP8.1 devices.

    A WP8.1 Silverlight app update has its package rollout set to 0%.  I thought this meant that no Windows 10 Mobile devices would get the package, but all WP8.1 devices would get the package. 

    The package was published and available a day ago according to the dashboard, but zero downloads so far according to our analytics.

    Could anyone shed some light on this?  


    Hong

    Friday, February 10, 2017 4:50 PM

Answers

  • Hello Hong,

    Please note that package rollout should apply to Windows. Mobile build 10586.63 or later. When using package rollout, your Windows Phone 8.1 customers will not get packages from the latest submission until you finalize your package rollout. 

    Just check the Tip in Completing the rollout:

    Changing the rollout percentage to 100% does not ensure that all of your customers will get the packages from the latest submissions, because some customers may be on OS versions that don’t support rollout. You must finalize the rollout in order to stop distributing the older packages and update all existing customers to the newer ones.

    So it has nothing to do with the percentage of your package rollout.

    Hope it helps. Thank you.

    Best regards,

    Mattew Wu


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    • Marked as answer by Hong (MA, USA) Monday, February 13, 2017 2:15 AM
    Monday, February 13, 2017 1:58 AM

All replies

  • Hello Hong,

    Please note that package rollout should apply to Windows. Mobile build 10586.63 or later. When using package rollout, your Windows Phone 8.1 customers will not get packages from the latest submission until you finalize your package rollout. 

    Just check the Tip in Completing the rollout:

    Changing the rollout percentage to 100% does not ensure that all of your customers will get the packages from the latest submissions, because some customers may be on OS versions that don’t support rollout. You must finalize the rollout in order to stop distributing the older packages and update all existing customers to the newer ones.

    So it has nothing to do with the percentage of your package rollout.

    Hope it helps. Thank you.

    Best regards,

    Mattew Wu


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    • Marked as answer by Hong (MA, USA) Monday, February 13, 2017 2:15 AM
    Monday, February 13, 2017 1:58 AM
  • Thanks a lot for the clarification, Mattew.

    Everything makes sense now.


    Hong

    Monday, February 13, 2017 2:16 AM