Failure sending mail RRS feed

  • Question

  • On na new installation of Reporting Services 2012 I created an email subscription on a report (once a day). In the status line of that subscription it says (when it is time to execute the report subscription):

    Failure sending mail: Service not available, closing transmission channel. The server response was: Cannot connect to SMTP server xx.xx.xx.xx (xx.xx.xx.xx:25), connect error 10061

    I have already tried to connect my server to a second (replacement) ISP provider but the same issue remains. Previous I had Reporting Services 2005 on a windows XP machine and everything worked fine.

    Current operating system: Windows 7 Ultimate 64 Bit

    Tuesday, September 8, 2015 6:03 PM


  • Most ISPs block access to external port 25 SMTP servers to stop SPAM, unless you have a "business" account.

    Can you run:

    telnet <smtp_server> 25

    Until that works, you will not be able to send mail using SMTP.

    Tuesday, September 8, 2015 7:57 PM
  • Hi Tom.

    I followed your advice and tried telnet <smtp_server> and quickly realised you are right. The problem was with my ISP, who is blocking port 25 to SMTP servers except his own SMTP server.

    Once I entered his SMTP server in SSRS Configuration Manager, emails were sent.


    • Marked as answer by TomFishSql Saturday, September 12, 2015 5:46 PM
    Saturday, September 12, 2015 5:45 PM

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