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Crashdump Support Test (LOGO) - failed RRS feed

  • Question

  • I already installed the Windows Debug Kit but I got this error.

    I hope anyone can help me on this problem.

    Thanks

    Tuesday, February 26, 2013 8:06 AM

All replies

  • When the test is running this what it shows


    • Edited by Hyasmine Thursday, March 7, 2013 12:45 AM wrong grammar
    Wednesday, February 27, 2013 2:55 AM
  • Hi,

    Have you got any solution? I am facing same problem during "Crashdump Support Test (Logo)" Test.

    Thanks,
    Daxesh

    Thursday, March 21, 2013 7:11 AM
  • Hi,

    Resolve thru changing Dump File name to "%SystemRoot%\Memory.dmp" from  "%SystemRoot%\Minidump"

    Thanks,

    Daxesh

    • Proposed as answer by Daxesh Patel - Thursday, March 21, 2013 10:41 AM
    Thursday, March 21, 2013 10:40 AM
  • Hi Daxesh,

    I am facing the same problem on Crashdump and I tried to do what you said, but it didn't work.

    Please, could you try to explain with more details the procedure you did?

    Thanks,

    Ettore

    Thursday, March 21, 2013 7:37 PM
  • Hi Ettore,

    In my setup when I run this test it's try to create crash dump file "Minidump" in "C:\Windows" folder. But, it's unable to create crash dump file because "Minidump" folder is already exist in "C:\Windows" folder. On Windows in same folder you can't create file with same name without extension as same name folder is already exist. So, I had change my crash dump fie to name to "MEMORY.DMP" from "Minidump" & rerun test.

    After doing same test is able to create crash dump file.

    You can also try below link to check if you are able to create manual crash dump file.

    http://msdn.microsoft.com/en-us/library/ff545499.aspx

    Regards,

    Daxesh 

    Friday, March 22, 2013 4:03 AM
  • Hi Daxesh,

    Thank you very much for your support!

    I did as you said and it worked until some point unfortunately.

    I've changed the "C:\Windows\Mindump" folder name to "Minidumpp" and then it was possible to create the Minidump file.

    It seems that worked, but the test filed on the analysing step (the same error as the first picture Hyasmine posted).

    Please, could you tell me if there is a way to solve it?

    Thanks,

    Ettore

    Monday, March 25, 2013 7:46 PM
  • Hi Ettore,

    Don't change "Minidump" folder name. Because during test it's create/access some file in "Minidump" folder. So, only change "Complete Memory Dump" file name & test.

    Regards,

    Daxesh

    Tuesday, March 26, 2013 3:41 AM
  • Are symbols installed on the specific system?

    http://msdn.microsoft.com/en-us/windows/hardware/gg463028

    Tuesday, March 26, 2013 6:34 AM
  • Hi evryone,

    I got the same issue when use a add-on VGA card, anyone know how to fix it?thanks.

    Thursday, June 6, 2013 6:02 AM