locked
Can't change DTM client status to ready after press reset RRS feed

  • Question

  • I'm doing a DTM test for our USB device driver on Windows XP professional+SP3. I installed DTM controller, studio, and client. The client was shown in the Machine pool, but when I tried to reset it by right-click on the machine name -> change status->reset, I always got an error massage: MachineName - Failed to reset machine 'MachineName' since it has not had aheartbeat for at last '30' minutes. And the status was never changed to ready. I'm wondering what the reason may cause this problem? Need the answer soon the better. Thank you.
    Thursday, July 30, 2009 10:07 PM

Answers

  • Is this a WLK test kit question? If so, traditional support channels are probably a better bet for you. This forum is more for general software testing questions.
    • Marked as answer by Alan Page Friday, September 18, 2009 10:48 PM
    Sunday, August 2, 2009 7:06 PM

All replies

  • Is this a WLK test kit question? If so, traditional support channels are probably a better bet for you. This forum is more for general software testing questions.
    • Marked as answer by Alan Page Friday, September 18, 2009 10:48 PM
    Sunday, August 2, 2009 7:06 PM

  • Got the workaround? Could you give more details?
    Monday, December 20, 2010 5:32 AM