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Unable to install CU1 or CU2 for Workflow Manager RRS feed

  • Question

  • Hi,

    I'm not able to install the cumulative updates for Workflow Manager 1.0 refresh package.

    My setup is as follows:
    app01 - wf manager / sp2013
    app02 - wf Client / sp2013
    web02- wf Client / sp2013

    ALl hosts are running on win2012 R2 datacenter.

    I managed to install the CU1 for Service Bus without any issues, but the WF CU just wont install.
    What am I missing?

    Error:

    Windows Installer installed an update. Product Name: Workflow Manager 1.0. Product Version: 2.0.40131.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: {37E8C559-1CDE-40D0-BAA6-AB89DE5FF54D}. Installation success or error status: 1642.

    Product: Workflow Manager 1.0 - Update '{37E8C559-1CDE-40D0-BAA6-AB89DE5FF54D}' could not be installed. Error code 1642. Additional information is available in the log file C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\Setup.log.

    The installer cannot install the upgrade patch because the program being upgraded may be missing, or the upgrade patch updates a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.

    [07/02/15 11:51:56] Performing install.
    [07/02/15 11:51:56] At least one of the product packages has been detected.
    [07/02/15 11:51:56] preReqUpdateDisplayName is :
    [07/02/15 11:51:56]
    [07/02/15 11:51:56] Wizard mode on.
    The following products will be enhanced:
    Workflow Manager 1.0
    Attempting to open cached Msi package for product code: {04A7199E-565D-4654-88A3-80A9A7BADDD9}
    Successfully opened cached Msi package.
    [07/02/15 11:52:04] Opening Service Control Manager...
    [07/02/15 11:52:04] Operation succeeded.
    [07/02/15 11:52:04] Copying files...
    [07/02/15 11:52:04] Checking and creating target directory C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007.
    [07/02/15 11:52:04] Package Workflow Manager 1.0 is installed.
    [07/02/15 11:52:04] Copying file AppServerV1-WorkflowManagerpatch30.msp ...
    [07/02/15 11:52:04] Operation succeeded.
    [07/02/15 11:52:04] Copying file AppServerV1-WorkflowManagerpatch30.msp ...
    [07/02/15 11:52:04] Operation succeeded.
    [07/02/15 11:52:04] Copying file TargetWFVersion.txt ...
    [07/02/15 11:52:04] Operation succeeded.
    [07/02/15 11:52:04] Copying file UnifiedWFHotfixUpgrade.PS1 ...
    [07/02/15 11:52:04] Operation succeeded.
    [07/02/15 11:52:04] Copying file RemoveFile.PS1 ...
    [07/02/15 11:52:04] Operation succeeded.
    [07/02/15 11:52:04] Copying file Setup.xml ...
    [07/02/15 11:52:04] Operation succeeded.
    [07/02/15 11:52:04] Copying file Setup.exe ...
    [07/02/15 11:52:04] Operation succeeded.
    [07/02/15 11:52:04] Package Workflow Manager 1.0 is installed.
    [07/02/15 11:52:04] Package code is {04A7199E-565D-4654-88A3-80A9A7BADDD9}.
    [07/02/15 11:52:04] Executing preinstall custom actions. 1 actions to execute.
    [07/02/15 11:52:04] Starting process "C:\Windows\system32\..\sysnative\windowspowershell\v1.0\powershell.exe" -NoLogo -NonInteractive -NoProfile -WindowStyle Hidden -ExecutionPolicy RemoteSigned -File UnifiedWFHotfixUpgrade.PS1 -HotfixType "S" -PackageType "server" -opcode "PatchBefore" -platform "x64" ...
    [07/02/15 11:52:43] Process exit code is 0.
    [07/02/15 11:52:43] Deleting file C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\EBizTemp.txt ...
    [07/02/15 11:52:43] Operation succeeded.
    [07/02/15 11:52:43] Operation succeeded.
    [07/02/15 11:52:43] Stopping services before installation. 0 services to stop.
    [07/02/15 11:52:43] Starting services before installation. 0 services to start.
    [07/02/15 11:52:43] Using standard command line.
    [07/02/15 11:52:43] Starting msiexec process. Command line is "msiexec /p "C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\AppServerV1-WorkflowManagerpatch30.msp" REINSTALL=Complete REINSTALLMODE=omus REBOOT=ReallySuppress /qb /l*vx+ "C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\Setup.log" ".
    [07/02/15 11:52:43] Starting process msiexec /p "C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\AppServerV1-WorkflowManagerpatch30.msp" REINSTALL=Complete REINSTALLMODE=omus REBOOT=ReallySuppress /qb /l*vx+ "C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\Setup.log"  ...
    === Verbose logging started: 02.07.2015  11:52:44  Build type: SHIP UNICODE 5.00.9600.00  Calling process: C:\Windows\SysWOW64\msiexec.exe ===
    MSI (c) (90:E8) [11:52:44:018]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (90:E8) [11:52:44:018]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (90:10) [11:52:44:034]: Resetting cached policy values
    MSI (c) (90:10) [11:52:44:034]: Machine policy value 'Debug' is 0
    MSI (c) (90:10) [11:52:44:034]: ******* RunEngine:
               ******* Product: {04A7199E-565D-4654-88A3-80A9A7BADDD9}
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (90:10) [11:52:44:034]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (90:10) [11:52:44:034]: Grabbed execution mutex.
    MSI (c) (90:10) [11:52:44:034]: Cloaking enabled.
    MSI (c) (90:10) [11:52:44:034]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (90:10) [11:52:44:034]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (58:D0) [11:52:44:050]: Running installation inside multi-package transaction {04A7199E-565D-4654-88A3-80A9A7BADDD9}
    MSI (s) (58:D0) [11:52:44:050]: Grabbed execution mutex.
    MSI (s) (58:80) [11:52:44:050]: Resetting cached policy values
    MSI (s) (58:80) [11:52:44:050]: Machine policy value 'Debug' is 0
    MSI (s) (58:80) [11:52:44:050]: ******* RunEngine:
               ******* Product: {04A7199E-565D-4654-88A3-80A9A7BADDD9}
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (58:80) [11:52:44:050]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (58:80) [11:52:44:050]: Setting cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0
    MSI (s) (58:80) [11:52:44:050]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (58:80) [11:52:44:050]: Creating MSIHANDLE (1) of type 790542 for thread 6784
    MSI (s) (58:80) [11:52:44:050]: MSCOREE not loaded loading copy from system32
    MSI (s) (58:80) [11:52:44:050]: End dialog not enabled
    MSI (s) (58:80) [11:52:44:050]: Original package ==> C:\Windows\Installer\16c07.msi
    MSI (s) (58:80) [11:52:44:050]: Package we're running from ==> C:\Windows\Installer\16c07.msi
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: APPCOMPAT: Uninstall Flags override found.
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: APPCOMPAT: Uninstall VersionNT override found.
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: APPCOMPAT: Uninstall ServicePackLevel override found.
    MSI (s) (58:80) [11:52:44:050]: APPCOMPAT: looking for appcompat database entry with ProductCode '{04A7199E-565D-4654-88A3-80A9A7BADDD9}'.
    MSI (s) (58:80) [11:52:44:050]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: Using cached product context: machine assigned for product: E9917A40D5654564883A089A7AABDD9D
    MSI (s) (58:80) [11:52:44:050]: File will have security applied from OpCode.
    MSI (s) (58:80) [11:52:44:065]: Original patch ==> C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\AppServerV1-WorkflowManagerpatch30.msp
    MSI (s) (58:80) [11:52:44:065]: Patch we're running from ==> C:\Windows\Installer\1cd99bd2.msp
    MSI (s) (58:80) [11:52:44:065]: SOFTWARE RESTRICTION POLICY: Verifying patch --> 'C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\AppServerV1-WorkflowManagerpatch30.msp' against software restriction policy
    MSI (s) (58:80) [11:52:44:065]: SOFTWARE RESTRICTION POLICY: C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\AppServerV1-WorkflowManagerpatch30.msp has a digital signature
    MSI (s) (58:80) [11:52:44:096]: SOFTWARE RESTRICTION POLICY: C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\AppServerV1-WorkflowManagerpatch30.msp is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (58:80) [11:52:44:096]: SequencePatches starts. Product code: {04A7199E-565D-4654-88A3-80A9A7BADDD9}, Product version: 2.0.40131.0, Upgrade code: {22301A57-DA55-4FB5-9653-8282F6DB5107}, Product language 1033
    MSI (s) (58:80) [11:52:44:096]: Optimizations are not possible in the patch sequencer because there are no applied patches.
    MSI (s) (58:80) [11:52:44:096]: PATCH SEQUENCER: verifying the applicability of QFE patch C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\AppServerV1-WorkflowManagerpatch30.msp against product code: {04A7199E-565D-4654-88A3-80A9A7BADDD9}, product version: 2.0.40131.0, product language 1033 and upgrade code: {22301A57-DA55-4FB5-9653-8282F6DB5107}
    MSI (s) (58:80) [11:52:44:096]: Validating transform 'T291163ToU291163' with validation bits 0x923
    MSI (s) (58:80) [11:52:44:096]: Note: 1: 2749 2: T291163ToU291163 3: C:\Windows\Installer\1cd99bd2.msp 4: 2.0.20922.0 5: 2.0.40131.0
    MSI (s) (58:80) [11:52:44:096]: 1: 2749 2: T291163ToU291163 3: C:\Windows\Installer\1cd99bd2.msp 4: 2.0.20922.0 5: 2.0.40131.0
    MSI (s) (58:80) [11:52:44:096]: PATCH SEQUENCER: QFE patch C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\AppServerV1-WorkflowManagerpatch30.msp is not applicable.
    MSI (s) (58:80) [11:52:44:096]: PATCH SEQUENCER: there's no supersedence information available, so no patches will be superseded.
    MSI (s) (58:80) [11:52:44:096]: SequencePatches returns success.
    MSI (s) (58:80) [11:52:44:096]: Final Patch Application Order:
    MSI (s) (58:80) [11:52:44:096]: Other Patches:
    MSI (s) (58:80) [11:52:44:096]: Unknown\Absent: {37E8C559-1CDE-40D0-BAA6-AB89DE5FF54D} - C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\AppServerV1-WorkflowManagerpatch30.msp
    MSI (s) (58:80) [11:52:44:096]: Product: Workflow Manager 1.0 - Update '{37E8C559-1CDE-40D0-BAA6-AB89DE5FF54D}' could not be installed. Error code 1642. Additional information is available in the log file C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\Setup.log.

    MSI (s) (58:80) [11:52:44:096]: Windows Installer installed an update. Product Name: Workflow Manager 1.0. Product Version: 2.0.40131.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: {37E8C559-1CDE-40D0-BAA6-AB89DE5FF54D}. Installation success or error status: 1642.

    MSI (s) (58:80) [11:52:44:096]: Note: 1: 1708
    MSI (s) (58:80) [11:52:44:096]: Product: Workflow Manager 1.0 -- Installation failed.

    MSI (s) (58:80) [11:52:44:096]: Windows Installer installed the product. Product Name: Workflow Manager 1.0. Product Version: 2.0.40131.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1642.

    MSI (s) (58:80) [11:52:44:096]: Closing MSIHANDLE (1) of type 790542 for thread 6784
    MSI (s) (58:80) [11:52:44:096]: Attempting to delete file C:\Windows\Installer\1cd99bd2.msp
    MSI (s) (58:80) [11:52:44:096]: MainEngineThread is returning 1642
    MSI (s) (58:D0) [11:52:44:096]: No System Restore sequence number for this installation.
    The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
    C:\Windows\Installer\16c07.msi
    MSI (s) (58:D0) [11:52:44:096]: User policy value 'DisableRollback' is 0
    MSI (s) (58:D0) [11:52:44:096]: Machine policy value 'DisableRollback' is 0
    MSI (s) (58:D0) [11:52:44:096]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (58:D0) [11:52:44:096]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (58:D0) [11:52:44:096]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (58:D0) [11:52:44:096]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (90:10) [11:52:44:112]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (90:10) [11:52:44:112]: MainEngineThread is returning 1642
    === Verbose logging stopped: 02.07.2015  11:52:44 ===

    [07/02/15 11:52:50] Process exit code is 1642.
    [07/02/15 11:52:50] Deleting file C:\ProgramData\Microsoft\E-Business Servers Updates\Updates\Uninstall2902007\EBizTemp.txt ...
    [07/02/15 11:52:50] Operation succeeded.
    [07/02/15 11:52:50] Operation failed. Error code is 1642.

    UPDATE: The CU was apparently already installed. If found this out by running the Web Platform INstaller after opening firewall for internet traffic.

    • Edited by Arzusah Wednesday, August 26, 2015 9:42 AM
    Thursday, July 2, 2015 10:01 AM