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Windows - Missing Download Data on 10/8

    General discussion

  • Update 11/3:

    All items related to the missing download data on 10/8 have been closed.

    Update 10/30:

    10/28 data is now visible in Dev Center.  There is one final maintenance item before this can be fully closed.  There may be a slight delay in data tomorrow.  I'll update this post when everything related to this issue has been resolved.

     

    Update 10/22:

    Data continues to be out of SLA.  As additional data is processed, it will post to Dev Center when available. 

    Please Note: This is strictly a reporting issue. Financial data is NOT impacted by this issue.

    Thank you for your patience!

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    Update 10/21:

    While we address the missing data for 10/8, you will notice the following in Windows Dev Center:

    Prior to ~12pm PST 10/21

    Download data up to 10/15 is visible, with 10/8 data missing

    Starting at ~12pm PST 10/21

    Download data reverts back to 10/7 and then one day of data will be added incrementally (spaced a few hours apart) as the data is processed

    EOD 10/22

    Data processing completes and download data up to 10/21 should be visible

    10/23-24

    Scheduled maintenance will cause brief delays in data

    EOD 10/24

    Both 10/22 & 10/23 data should be processed and the download data should be current, per SLA

    If the above schedule changes, we will update this post accordingly.

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    Update 10/17:

    Data for 10/8 through present is currently being reprocessed to resolve the below issue.  During the data reprocessing, you will most likely see a delay with the most current data being viewable.  We estimate all data to be re-processed and back within the normal 2 day freshness SLA early next week.  If our estimation changes, we will update this post again.

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    We are aware that developers are missing Windows download data from 10/8. Teams are engaged and working on resolution.

    Impacts:

    • Downloads Report
    • In-App Purchases Report
    • Downloads/In-App Purchases charts on App Summary page
    • Lifetime downloads numbers

    Please Note: This is a reporting issue.  Financial data is NOT impacted by this issue

    When updates become available, they will be added to this post.

    Thank you,

    Patrick












    • Edited by PatrickMSFT Monday, November 3, 2014 5:02 PM Update
    Wednesday, October 15, 2014 7:25 PM