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Getting error when trying to activate MSDN Subscription RRS feed

  • Question

  • I get following error when trying to activate MSDN Subscription

    An unknown error occurred. Please try again.


    Reference Id:
    9992496A
    This error has been logged with the reference number noted above. Please use this reference number if you contact support.
    Tuesday, May 5, 2015 10:00 PM

All replies

  • Anks,

    Please contact MSDN Subscriptions Customer service using contact information posted here:

    https://msdn.microsoft.com/subscriptions/aa948875.aspx

    You'll need to discuss your account details, which you should keep private and not discuss on public forums.

    Thanks,
    Mike


    MSDN and TechNet Subscriptions Support

    Did Microsoft call you out of the blue about your computer? No, they didn't.

    Wednesday, May 6, 2015 8:15 PM
    Moderator
  • I get following error when trying to activate MSDN Subscription

    An unknown error occurred. Please try again.


    Reference Id:
    9992496A
    This error has been logged with the reference number noted above. Please use this reference number if you contact support.

    Dear Anks,

    When it happens try to add the details by clearing your cookies, you should be able to activate your MSDN subscription.

    Thanks
    prathaprabhu

    Wednesday, May 6, 2015 9:57 PM